• A very motivated, confident and outgoing specialist retail manager with strong client relationship building skills• Proven ability to develop and increase loyal customer base• Demonstrated ability to develop new business ideas and generate greater profit• Experience in internationally sourcing new products on business trips abroad and nationwide• The ability to improve the work environment aesthetically through the use of thoughtful visual merchandising and product placement• Proven ability in managing and exceeding budgets and sales targets. Exceptional time management, communication and motivational skills • Extensive experience in dealing with luxury brands such as Montblanc, Cartier and S.T. Dupont• Over 5 years of working in highly specialised and demanding roles involving store management, sales, VIP customer service, staff training, hospitality, marketing, visual merchandising, product sourcing, book keeping and management of business related online media• Extensive experience in the field of handwriting and calligraphy, having accepted regular commissions from the NSW government, the Governor, churches, banks, law firms, private businesses and individuals • A proven ability to successfully analyse a business's requirements, identify the existing deficiencies and then develop ways to counter these deficiencies • Demonstrated ability to provide new and valuable insight into identifying new business opportunities within the appropriate market• A high calibre of business acumen with a proven track record of new business and client relationship development over the past five years in luxury hospitality and retail• A high standard of personal presentation and dress with a reputation for fastidiousness