Berenice Olvera Email & Phone Number

7+ years of experience in leading high performance teams, contact center environment, and project management. In my most recent role as Product Manager, I used agile methodologies and data driven decision making to execute on product roadmaps. A strategic thinker who is collaborative with internal teams and stakeholders. Brings a consultative, seek to understand approach to problem-solving, along with fresh perspectives and a desire to continuously take on new challenges that will push my skills and company initiatives to the next level. Expertise includes people management, product management, project management, UAT testing, incident management, and operational excellence.