Berenice Curti Email & Phone Number

Argentina

Rosario, Santa Fe, Argentina

Managed Multilingual DTP Team. Ensured tasks were efficiently managed and deadlines met. Coordinated jobs with Localization Managers, Product Owners and Testing Teams. Developed DTP processes, documentation and internal tools.Worked with Agile Methodologies on project workflows: Gannt charts, Kanban boards (Microsoft Planner, Click Up, Symfonie). Set and evaluated team goals and individual performance of team members. Tracked project metrics and identified areas of improvement.Allocated resources, hardware, software licenses for a variety of projects. Coordinated local team of 15+ specialists and 10+ freelance contractors in different time zones.Defined job opening requisites, recruited and interviewed candidates alongisde HR.Held Daily mettings, weekly Team Sync Ups and monthly 1:1's.Managed team's calendars: Time Off requests, Holidays, OT.

Rosario, Santa Fe, Argentina

Analyzed requests, effort and resources needed for projects from different clients.Estimated project effort within budget and negotiated deadlines with client. Organized tasks and resources in a dynamic environment.Ensured tasks were efficiently managed and deadlines met. Pre-processed DTP requests (PLs, HOs, HW, SW), created workflows with Agile tools.Performed file management and final QA of deliverables.Provided reports to Managers, held meetings with DTP Specialists. Assisted with troubleshooting, created documentation.Onboarded new hires and provided training.

Localized images and video for client's websites and Learning Management Systems (LMS).Analyzed technical processes and tools required to complete requests (Fortune 500 clients).Combined graphic design tools with UI manipulation and screen grabbing techniques.Checked TMs, worked with WorldServer and Symfonie (RWS owned Tools).Applied knowledge of key aspects of adapting a product to a specific region for 40+ locales.Performed final quality control of deliverables with strong attention to detail.Assisted team members with troubleshooting and trained new hires.Created documentation and assisted PM on identifying process improvements.

Rosario, Santa Fe, Argentina

Produced images for client's Support website: icons, banners, UI elements, among others. Followed client's official style guides. Performed photo retouch and photo manipulation to adapt images to website's needs. Coordinated image production with writers, producers, managers and art directors.Participated in weekly Art Direction meetings, provided feedback and suggestions. Uploaded and published assets with client's Digital Asset Manager software.Followed filenaming conventions and performed file management. Performed QA of final artwork and layout in staging environments.Applied revisions to assets. Assisted in troubleshooting visualization issues on Front End. Travelled abroad and received training in client's headquarters in California.

Rosario, Santa Fe, Argentina

Created and migrated pages with CMS (Drupal, WordPress).Adhered to best practices when writing HTML, CSS and SEO, checked links functionality. Targeted content for different roles and regions.Performed QA of published websites.

Designed and produced Wordpress-based websites.Wrote additional HTML and CSS to customize templates.Curated stock images, retouched client's photos.Proofread and improved written content provided by client.Translated content from Spanish to English for billingual websites. Managed web hosting, registered domains and maintained site software and plug-ins.

Rosario, Santa Fe

Bilingual customer service and technical support representative for T-Mobile. As a call center operator I provided customer support in multiple areas such as billing, sales, technical support tier 1, sales and general queries.

Licenciatura, Diseño Gráfico Y Comunicación Visual

Activities and Societies: Comité organizativo de "Hacer diseño hoy" 2012

Técnico, Diseño Gráfico Y Comunicación Visual

Educación Secundaria, Terminalidad Humanidades Y Ciencias Sociales