- Proven year background in sales with special emphasis on customer care. Solid track record in relationship and business management, developing and maximizing new business and marketing strategies. Excellent communication through email and by phone.- Managed difficult or emotional patients situations; Responded promptly to patients needs; Ensured patients' concerns and/or questions were solved promptly and efficiently, Communicated with patients requests and/or client facing problems to manager when needed.- Recommended and helped locate the proper medicine for patients depending on their individual needs and physician certification. Communicated the effects of different types of cannabis to patients clearly and effectively. Facilitated the new membership and patient renewal process.- Assisted the management team in all activities and responsibilities related to standard operating procedures; compliance and training. Assisted in all activities related to opening and closing the dispensary. Assisted in all activities related to inventory management.

- Well developed skills in prioritizing, organization, decision making, time management, and verbal/written communication skills.- Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting and maintaining strong interpersonal relations through email and by phone. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances- Demonstrated strong business acumen; understood organizational objectives and strategically prioritized and budgeted in partnership with Store Manager to align with company priorities and values. Ability to multi-task and work in a very fast paced environment and not become frustrated with last minute changes- Lead merchandising team to execute store visual standards in accordance with visual merchandising directions, resulting in timely and flawless product presentation and housekeeping standards.- Created a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.

- Expertise in technical writing (user manuals, SOPs, and RFPs).- Performed stock lead functions such as setting visual directives, checking in merchandise and maintaining merchandising standards. Partnered with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.- Understood and adhere to AEO visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor. Lead efficient and effective shipment processing by making sure associates are following processing and placement guidelines and achieving units per hour productivity expectations.- Completed knowledge of the store’s merchandise, back of house and front of house layout. Maintained consistent awareness of the merchandise in the stock area. Ensured stock area is organized, including merchandise supplies and display materials.