Receptionist/Sales Secretary
General Equipment was a company of engineers who worked as manufacturer's representatives for steam, air and water handling equipment. I learned web design, data entry into the mainframe database and shipping and receiving procedures. Reporting to the Controller, I performed all general administrative duties and completed a variety of professional and personal tasks for the President, Western Sales Manager and our outside computer technician. I was also responsible for training and computer support for two junior secretaries. Produced up to 45 quotations, purchase orders and other word documents daily in an efficient and timely mannerCreated and maintained 40 page company web site Managed factory and branch customer databases in Access; creating and editing reports, forms, tables, queries and macros for specific applications on a regular and periodic basisDeveloped and presented product and office system presentations in PowerPoint for General Sales MeetingProduced targeted mailings of product information producing a 25% call back for sales leadsEntered orders, produced invoices and shipping documentationTracked and checked customer orders against factory invoices and acknowledgements; provided shipping information to sales department and customersAssisted in preparation, coordination, and hosting of General Equipment Limited's 75thAnniversary CelebrationsSupervised branch secretaries' Access databases containing over 20,000 recordsProduced company newsletter in Microsoft Publisher as requestedImplemented literature management system improving catalogue production efficiency
