Berit Pasgaard Email & Phone Number

Copenhagen, Capital Region, Denmark

• Participating and lead number of key and complex projects and interact with both internal and external stakeholders and ensure strategic alignment to the business need.• Project management, managing the development of product and implementation process• Service-oriented team player concerned with helping people both internally and externally – having ability to understand and execute plans• Implementation of new technology and products, control, and compliance of financial procedures – looking after client interest at all levels of implementation• Mange stakeholders across functions at different levels • Driving online tool to ensure efficient• Structure and analytical mindset • Delivering and supporting ad-hoc tasks and monthly KPI´s • Driving full end-to-end operational excellence projects and service programs• Coaching and supporting • Responsible for ensuring maintained Key Performance Indicators and service Level Agreements and customer satisfaction goals are achieved

Copenhagen Area, Capital Region, Denmark

• Fully accountable for the overall success of travel management program for our major customers within Global Business Travel, in total representing more than $30 million in annual spend. • Drive results as a consultant for the travel program; develop and communicate strategic direction and identify areas of cost reduction. • Work in a key leadership capacity with service delivery team to ensure that optimal Key Performance Indicators and Service Level Agreements are maintained and customer satisfaction goals are achieved. • Lead cross-functions team of internal resources to include: Consulting (sourcing of air and hotels), Supplier Relations, Management Information, Technologies and Interactive Consultants to design a best-in-class travel program. • Design, develop and implement business plans with a focus on continually refining strategies to achieve program fundamentals, optimize standards and achieve customer savings objectives. • Create periodic benchmarking and business reviews to demonstrate progress against performance goals and continuously identify potential cost avoidance opportunities. • Held various positions with sales and account management for mid- and large market accounts• Make sure contracts in maintained e.g. KPI´s such as SLA´s Achievements:• I have doubled the revenue in my portfolio over the last 6 years from USD 15 million to USD 30 million.• I have successfully retained and done up sales on all my accounts.• I have grown accounts from Local to Global accounts.• I have not lost one single account.

Copenhagen Area, Denmark

• I worked with business-to-business building a comprehensive pipeline by researching and identifying new sales opportunities, generating leads, introduction calls, attend face-to-face meetings, deliver presentations that outline the benefits of our products and services to corporations and companies. • Acted as the primary point of contact to dedicated accounts, ensuring streamlined communications, efficient knowledge sharing, and swift issue resolution. • Monitoring sales data; sales presentations and demonstrations; negotiating; closing the sale; implementation of travel program. • Developed business plans and continually refine strategies to achieve service standards and savings objectives. Responsible for the delivery and execution of savings strategies including air sourcing and implementation of online booking tools. Achievements:• Performed over target and my KPI’s on new bizz – Canvas sales• Performed over target and my KPI’s as I made up sales when renegotiating existing contracts.

Copenhagen Area, Capital Region, Denmark

• Manage all aspect of cabin crew rostering, ensuring the rostering is in compliance with internationale and local regulatory guidelines on legality

Copenhagen Area, Capital Region, Denmark

• In charge of customer activities and developing business together with our major customers as well as having ownership of the various implementation plans.• Proactively identifying and dealing with potential new customers• Identifying business needs• Handling of international business groups

Merkonom, Markedsføring

Advance The Conversation, Client Centric

Sales Workshop

The 5 Choices To Extraordinary Productivity

Situation Sales Negotiation

Executive Focused Selling By Conversation

Iata/Uftaa