Berit Lindell Email & Phone Number

Cambridge, Massachusetts, United States

Boston, Massachusetts, United States

Led call center queue responding to needs of BMC COVID+ patients. Used standardized screeners and online directories, referring patients to local organizations for food, housing, and other concerns.Led student volunteer team, solving complex referral and workflow issues. Generated standardized workflows using team input and “plan-do-study-act” process improvement techniques.Trained 25 volunteers in Epic, THRIVE Resource Directory, Doximity, and screening/referral techniques.

Boston, Massachusetts, United States

Oversaw daily scheduling for 19 administrative and clinical staff; created daily clinic room schedule for 40 clinicians and 200-300 patients per day.Coordinated clinic improvement projects to reduce patient wait time, streamline in-clinic research activities, and re-organize supply rooms.Led staff trainings to implement PHQ-9 depression screening and new insurance guidelines.Managed patient satisfaction with supervisor as first liaison for scheduling, insurance, and… Show more Oversaw daily scheduling for 19 administrative and clinical staff; created daily clinic room schedule for 40 clinicians and 200-300 patients per day.Coordinated clinic improvement projects to reduce patient wait time, streamline in-clinic research activities, and re-organize supply rooms.Led staff trainings to implement PHQ-9 depression screening and new insurance guidelines.Managed patient satisfaction with supervisor as first liaison for scheduling, insurance, and concerns. Show less

Greater Boston

Managed departmental insurance prior authorizations for medications and imaging; coordinated prescriptions sent to pharmacies; scheduled new and follow up patient visits. Measured vitals and reconciled patient history and medication for up to 40 patients per day

Greater Boston Area

Performed vitals, labs, and set up rooms for over 20 patients per day; worked with providers to create efficient flow, provide for unique patient needs, and assist with small surgical techniquesReorganized all exam rooms to increase ease of access to and availability of suppliesWorked with other medical assistants to coordinate efficient workflow; participated in weekly planning meetingsTrained two new medical assistants in accordance with practice standards

Watertown, Ma

Created and maintained multiple project information storage systems using SharePoint lists, libraries, and workflows; streamlined existing systems to reduce duplicated information and inefficient project management processesCompiled 25 years of annual reports into online past project information storage system; utilized data to maintain institutional knowledge of best practicesRedesigned unit website; created more user-friendly interface; use HTML and JavaScript; analyzed site… Show more Created and maintained multiple project information storage systems using SharePoint lists, libraries, and workflows; streamlined existing systems to reduce duplicated information and inefficient project management processesCompiled 25 years of annual reports into online past project information storage system; utilized data to maintain institutional knowledge of best practicesRedesigned unit website; created more user-friendly interface; use HTML and JavaScript; analyzed site usageCollaborated to produce Annual Report for semi-yearly board meeting; documented all projects for FY 2013 Show less

Doctor Of Medicine - Md

Bachelor'S Degrees, Bs Sociology And Ba Biology, 3.92

Activities and Societies: Delta Phi Epsilon, Order of Omega, Beta Beta Beta Minor in Pre-Medicine

Certificate, Nursing Assistant/Aide And Patient Care Assistant/Aide

• Practiced patient communication, observation, and documentation skills; practiced infection control, vital signs, I/O, ROM, transfer.