Processing payments for property managers, parishes, storage rentals, and vacation rentals. Recognizing and assisting clients with charge backs, bounce backs, fraudulent activity, bank change forms, applications, and software.Engage with clients via calls/emails/online chats.Generate reports/statements to aid reconciliation with various PMCs and other clients.Resolve technical issues/train clients in using YapStone’s online services.Train new employees in quality service principles and effectively managing all company platforms.Handle payments, change requests, website questions, etc. in a clear, concise and efficient manner.

• Courteously welcomed and seated arriving guests• Organized daily deliveries and to go food orders.• Responsible for balancing front cash drawer• Processed all transactions