Berkeley Baker Jr Email & Phone Number

New York, NY

The Senior Manager of Client Success is the strategic glue between our Clients, Sales, and Delivery teams. I work with clients to provide excellent service and provide ongoing support/guidance on Arkus services and the overall customer experience. I also help develop and maintain relationships with clients and vendors who work with Arkus and manage partner.

Remote

The Delivery Team Manager is a business partner to our clients and leads a team of Arkus Consultants. The Delivery Team Manager manages and supports Arkus Implementation Consultants, Engagement Managers, and Associate Consultants to ensure clients success. The Delivery Team Manager is responsible for overseeing their direct reports through hands-on.

Same band, new parent company

singer

Chicago, IL

I served as general support to various clients who needed support with ongoing Salesforce issues, which stemmed from troubleshooting and problem-solving issues, and writing documentation for clients to use going forward. I also served as the Business Process Consultant on several larger client implementations (for both NPSP and NGOC), where I worked on.

Greater Chicago Area

As the Manager of Data Services for Chicago Public Media, I oversaw the station's Salesforce CRM, managed the data services team, and assisted in the station's financial reporting. I assisted with the monthly financial reports that reconcile with our Accounting Department. I served as the Salesforce Administrator, responsible for the customization and.

I played a key role in the development of an involved, broad-based Advisory Board and engage in significant fund-raising activities to support critical services provided by the Child Advocacy Center. Additionally, I built positive professional/community relations, provide administrative direction, and develop a multidisciplinary approach with various.

I am responsible for creating, implementing and directing processes to manage, track and report all aspects of fund raising, including on-line gift strategies, moves management, prospect clearing, gift acceptance, source and allocation of dollars raised, and timely, appropriate donor acknowledgement and recognition opportunities.

Singer

I was responsible for the whole class instruction for the 2nd and 3rd grades in my time with Chicago Public Schools. I also coordinated choir events and fundraising opportunities for my school.

While at St. Joseph's, I controlled the Raiser's Edge fundraising database, and also assisted with coordinating fundraising events, and our Annual Gala Event. Unfortunately, St. Joseph's closed in August 2005 due to funding issues.

While in college, I interned at Oral Health America. While there, I was taught the Raiser's Edge database, and I worked primarily on the "Smiles Across America" campaign, helping research possible donors for Oral Health America.

Ba, Marketing/Music

Activities and Societies: Columbia College Gospel Choir Columbia College Theatre Program Studied Marketing and Music

Education record

Studied Education

Education record

Education record