Global Account Manager
CurrentGlobal Account Manager (2019-Current): Specialized in lifecycle services and the supply of client computing standards for a global insurance services company operating in 63 countries. Led cross-functional teams to ensure seamless order processing, inventory management, timely deployments, ITAD, and 5-star service delivery.• IT Asset Disposition as a Service: Managed a comprehensive service aligned with customers' ESG goals. Optimized capital investments and achieved $6.3M in IT savings with a 479% ROI while minimizing CO2 output and tracking assets in ServiceNow.• Consistently achieved 5-star service ratings by fostering a collaborative team environment.• ServiceNow Integration: Championed prioritization and collaborated with leadership to secure funding for enhanced integration capabilities.• Oversaw a global distribution partnership to supply standardized client equipment across 63 markets.• Developed strong partnerships with OEMs to ensure compliance with standards and proactively mitigate supply chain disruptions.