Berky Rodriguez Email & Phone Number

• In March 2017, I was delighted to join TMX Financing. As General Manager, I brought a renewed sense of focus and organization centered around client services and KPI's. I established strategies to meet and exceed.
• Managed all office functions and supervised a team of financial and customer service professionals including training, hiring, performance appraisals, terminations and payroll.
• Conducted daily trend analysis of inventory, loan timelines and conditions, and marketing to assess productivity, project earnings, and determine loan actions including up to $10K individual loans.
• Reduced outstanding collections from 34% to 24% and consistently increased store growth up to 45% each month to achieve recognition as one of eight stores to meet growth metrics.
• Built effective work relationships with staff through consistent follow up, creating buy-in for new store processes, and providing coaching for achieving company goals.Oversaw appraisals of inventory, auction sales and.

Marietta

• During my time as General Manager, I was extremely proud to lead my team to successfully deliver on sales quotas and service requirements. Used Relationship Selling, Assumptive Selling, and other consultative selling.
• Exceeded sales quota which elevated the store to the elite $2M+ level and continued to drive growth to over $2.4M in revenue.
• Planned and executed trunk-shows and in-store promotional events to help increase sales achieving 15% or more.
• Achieved 40% percent increase in sales and custom jewelry design earning an all expenses trip to Cabo.
• Achieved profit margins by controlling discounting, expenses, payroll, and repair departments.
• Maximized both personal and team sales potential while meeting company standard of 5/5 criteria.

Danbury

• Starting my career in sales, I honed on my sales techniques and learned about building strong client relationship. I met sales target monthly by building relationships and managing existing accounts to ensure.
• Met and exceeded personal sales goals becoming the top sales team member and helping the store rise to number three in district revenue sales ranking.
• Trained all new employees during six-year employment by teaching them company computing systems, sales techniques, product knowledge and rules and procedures.
• Served as the go-to Associate to resolve all customer concerns and ensure total satisfaction.
• Managed daily opening and closing procedures and quality assurance of merchandise.

Brewster

• Helped in a therapeutic program behavioral and emotional support in a comprehensive learning environment to help each child achieve new skills and confidence, and return to their home school district with the best.
• Planned and implemented daily routines and schedules to assist six residents with living skills.
• Organized and conducted individual and weekly staff meetings to communicate, lead, and train on areas for improvement as well as talent development.
• Supervised building maintenance to ensure a safe and healthy environment for nine faculty and residents.
• Served as a positive role model while fostering trusting relationships with six residents.