Berlanda Pascal Email & Phone Number

 Managed the scheduling of surgeries for a high-volume hospital, coordinating withsurgeons, surgical coordinators, and other clinical staff to ensure smooth operation flow. Utilized Epic Systems (EHR) to update and maintain patient charts, ensuring accurateand timely patient information was available for surgeries. Demonstrated in-depth knowledge of medical terminology and procedures, providingefficient support for scheduling surgeries and updating patient documentation. Worked closely with vendors to coordinate special case requirements and ensure timelydelivery of medical supplies and equipment for surgeries. Reviewed surgery cases with surgical coordinators and surgeons to optimize surgeryschedules and ensure all necessary documentation was in place. Collaborated with billing and nursing departments to ensure accurate documentation andsupport for the billing process, while maintaining patient confidentiality. Enhanced workflow efficiency by ensuring the accuracy of patient charts, surgeryschedules, and medical records.

Miami, Florida, United States

 Provided outstanding customer service in a fast-paced plastic surgery office, offeringpersonalized consultations for both surgical and non-surgical procedures. Consulted with patients regarding various cosmetic surgeries including rhinoplasty,Brazilian butt lifts, liposuction, and more. Guided patients on non-invasive procedures such as body contouring, lymphaticdrainage, and injectable treatments (Botox, dermal fillers). Assisted in explaining procedures, recovery expectations, and payment plans, ensuringpatients were well-informed and comfortable. Handled administrative duties including answering calls, scheduling appointments, andmaintaining patient medical histories. Provided pre-operative and post-operative care instructions, addressing patient inquiriesand ensuring a positive patient experience. Maintained and updated patient records, supporting a seamless flow of communicationbetween patients and medical professionals. Supported clinical staff with sterilization and preparation for surgery, ensuring highstandards of safety and cleanliness.

Miami/Fort Lauderdale Area

• Handling personnel files and transferring them from paper to electronic• Scanning all necessary documentation within the correct personnel folder; social security information, court documentation, accommodation forms, transcripts, record keeping• Maintains in constant contact with other City of Miami directors and employees (both email and phone), places phone calls as well as receives phone calls• Receives, proof reads, reviews, verify and processes documents; also reviews supporting documentation and check off for accuracy.

Miami/Fort Lauderdale Area

• Licensed esthetician consulting clients on the proper and necessary treatments needed to help reduce skin ailments, asses the skin along with recording skin care history and perform a thorough skin care analysis to recommend a series of treatments to help achieve their skin care goals.• Preparation of treatment rooms for each client both before and after• Perform esthetic duties such as facials (acne facials), microdermabrasion, chemical peels, etc.• Perform non-invasive cosmetic procedures such as Cryolipolysis/cool sculpting and Ultrashape to assist clients with removing stubborn fat in trouble areas such as the flanks, arms, stomach, chin, outer and inner thighs.• Collect payment/copayment for services as well as schedule/reschedule follow-up appointments, update client information if need be.• Experience in a spa environment• Adhere to HIPAA regulations

Miami/Fort Lauderdale Area

•Answering incoming phone calls to assist student with enrollment process, information on current school term, transfers and graduation.•Maintains and keep track of stocked office supplies.•Schedule appointments•Photo copy required documents, social security cards, transcripts, diplomas (both in and out-of-country), driver’s license, passports, etc.•Scheduling appointments for students to meet requirements accordingly•Ordering supplies for facility

Miami/Fort Lauderdale Area

•Answering phone calls•Listening and responding to customers questions, concerns and requests•Filling paperwork; photo copy required documents, social security cards, transcripts, diplomas (both in and out-of-country), driver’s license, passports, etc. Aiding when customer leave the store•Performing extra duties needed•Receiving customer payment and up-selling products to customers

Miami/Fort Lauderdale Area

•Assisted in special reports•Explain policies to park-goers•Assist professional personnel with scheduling•Money management•Handled and accounted for money that was made for the day and send to city payroll•Received payment for attendance

Bachelor'S Degree, Finace And Marketing

Facial Specialist, Aesthetician/Esthetician And Skin Care Specialist

Dermarolling, Acne Facials, Facial Massages, Microdermabrasion/Hydrafacial MD, Chemical Peels

Associate Of Science - As, Business Administration And Management, General

High School Diploma