Improve accessibility and inclusion of external customer-facing, enterprise-level digital products used by tens of millions of people annually.Ensure delivery of accessible products at every phase of the SDLC, from ideation to delivery and bug remediation, by collaborating with Product Owners, Designers, Developers, and QA Engineers. Provide guidance and recommendations to project teams for designing and developing inclusive digital experiences by performing design and code reviews; automated testing with tools like aXe Developer Tools; and manual testing using only a keyboard and screen reading software like JAWS for Windows and VoiceOver for Mac and iOS.Currently leading accessibility of Hilton’s digital shopping and search experiences, and previously led accessibility of booking experience, which reach millions of guests monthly. Audit websites and internal software programs to ensure compliance with Web Content Accessibility Guidelines 2.0 and 2.1 AA.Provide weekly status updates and reports to senior leadership to ensure awareness of highest impact work like new feature launches and critical bug fixes.

Serve as a member of DisabilityTech startup accelerator program operated by Perkins School for the Blind, the first school for the blind in the United States. Guide leadership on strategies to improve advocacy initiatives around disability inclusion in technology.

Advised team of designers and occupational therapists in creation of comfortable, functional, and stylish footwear that meets my unique needs as somone living with a disability. Delivered presentation on accessible high tops to invited guests and representatives of companies such as Ralph Lauren and Steve Madden. Selected to speak on panel to discuss disability inclusion.Mentored team of students in creation of custom jacket that met my personal accessibility needs.

Developed digital literacy workshop at Grow with Google Learning Center to help people with disabilities navigate New York City. Collaborated with industry experts across occupational therapy, assistive technologies, and developmental and cognitive disabilities to develop workshop curriculum and materials.Partnered with Perkins School for the Blind to launch social media campaign on GAAD (Global Accessibility Awareness Day) 2022 promoting actions anyone can take to make their social media content more accessible.

Conducted quality assurance testing and accessibility/usability audits for enterprise clients. Led client accessibility design review meetings. Evaluated design comps and wireframes across multiple devices, operating systems, and form factors. Performed manual and functional testing on internal and client websites.NOTABLE PROJECTS & CLIENTS: CNN Magic Wall | Comcast | Pfizer | Xerox | codeandtheory.com

Delivered manual accessibility audits for international accessibility consultancy centered on how people with disabilities actually use technology. Audited websites and computer programs for compliance with WCAG 2.0 Level AA, WCAG 2.1 Level AA, and ARIA. Logged and prioritized accessibility defects based on severity.NOTABLE CLIENTS: McDonald’s | Tableau | Princess Cruises

Assessed websites for compliance with WCAG 2.0. Assessed user needs and provided recommendations that promote accessibility and usability. Developed Web Content Accessibility Guidelines compliance guide for developers and clients to increase understanding of needs of users with disabilities. Wrote educational articles that promote accessibility.

Conducted user experience research regarding the effective implementation of Voice User Interfaces.

Provided disability and accessibility consulting, program design, and workshop facilitation for community organizations serving diverse youth and adult populations. Developed and taught digital literacy curriculum to young adults with developmental disabilities. Oversaw creation of material and assessments to ensure staff complied with Office for People with Developmental Disabilities (OPWDD) trainings and standards. Co-facilitated weekly support group discussions on challenges and accomplishments of being developmentally disabled.NOTABLE CLIENTS: The Riverdale YM-YWHA | Services for the Developmentally Challenged

-Installed computer workstations and helped students resolve computing and printing issues.