Berna Cetin Email and Phone Number

Executing holistic international award-winning web projects (web sites, intranet, extranet, advergames, social network applications, iPhone applications) and managing their maintenance. Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal project team and client executives. Briefing the creative team, editing content, organizing and providing all materials to the team, coordinating the teamwork, assessment of usability and quality of the final work. Serving as a Strategy and Project Manager to clients. Reviewing deliverables prepared by team before passing to client; applying the company’s methodology and enforce project standards. Reporting visitor numbers for the web sites on a monthly basis by using Google Analytics with an executive summery. Storing project documents are complete, current, and stored appropriately. Building a knowledge base of each client's business, organization and objectives. Have a general understanding in the areas of application programming, database and system design. Understand Internet, Intranet, Extranet and client/server architectures. Understand social media networks. (eg. Facebook Bussiness Page, Twitter Account, Youtube Brand Channel). Negotiating with clients, solving any problems and making sure deadlines are met.

Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress, Keeping in contact with the client at all stages of the campaign, Managing the account's budget and invoicing the client.

Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress.

Cold calling to arrange meetings with potential clients to prospect for new business, Maintaining and developing relationships with client, Responding to incoming email and phone enquiries, Negotiating the terms of an agreement and closing sales, Meeting clients to discuss their digital marketing needs, Presenting digital campaign ideas and costings to clients, Briefing the creative team who will produce the project, Negotiating with clients, solving any problems and making sure deadlines are met, Checking and reporting on the campaign's progress, Keeping in contact with the client at all stages of the campaign, Managing the account's budget and invoicing the client.

Answer customers’ questions, and provide information on procedures or policies, Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas. Offer customers carry-out service at the completion of transactions. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Resolve customer complaints. Sort, count, and wrap currency and coins. Cash checks for customers. Post charges against guests' or patients' accounts.