Bernadeth Rocafort Email & Phone Number

Philippines

Doha, Qatar

Lipa City, Batangas

Resolve customer complaints via phone, email, mail, or other media.• Use telephones to reach out to customers and verify account information.• Greet customers warmly and ascertain problem or reason for calling.• Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts.• Take payment information and other pertinent information such as address and phone numbers; provide company information & services.• Answer questions and suggest solutions in relation to products and services.• Inform customer of deals and promotions.• Utilize computer technology to handle high call volumes.• Compile reports on overall customer satisfaction.

Eastwood, Libis, Qc Philippines

Quezon City, Philippines

Bachelor'S Degree, Bs Computer Science

Associate'S Degree, Computer System Design And Information Technology