Bernadette E.
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Bernadette E. Email & Phone Number

Customer Experience Team Leader at City of Cockburn
Location: South Lake, Western Australia, Australia 10 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
City of Cockburn
Role
Customer Experience Team Leader
Location
South Lake, Western Australia, Australia
Company size
401 employees

Who is Bernadette E.? Overview

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Quick answer

Bernadette E. is listed as Customer Experience Team Leader at City of Cockburn, a company with 401 employees, based in South Lake, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Bernadette E..

Bernadette E. previously worked as Customer Service Team Leader at Hamilton City Council and Product Support Team Leader at Nz Safety Blackwoods. Bernadette E. holds Project Management from The University Of Auckland.

Company email context

Email format at City of Cockburn

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City of Cockburn

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Profile bio

About Bernadette E.

Steering the helm as a Customer Service Team Leader at Hamilton City Council, my mission revolves around enhancing customer experiences through strategic oversight and innovative problem-solving. My role capitalizes on advanced Genesys Cloud and CRM systems to streamline service operations and elevate public engagement. The team's success is reflected in our exceptional eNPS rating, a testament to our commitment and service excellence.Collaborating with cross-functional teams, we've forged pathways to operational efficiency and resolved complex challenges, particularly during remote work transitions. With a knack for nurturing talent and fostering a culture of continuous improvement, the journey at Hamilton City Council has been marked by a relentless pursuit of service quality, positioning us at the forefront of customer satisfaction within local government services.

Current workplace

Bernadette E.'s current company

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City of Cockburn
City Of Cockburn
Customer Experience Team Leader
South Lake, WA, AU
Website
cockburn.wa.gov.au
Employees
401
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10 roles

Bernadette E. work experience

A career timeline built from the work history available for this profile.

Product Support Team Leader

Nz Safety Blackwoods

www.nzsafetyblackwoods.co.nz

and

Feb 2020 - Oct 2021

Sales And Retention Leader

Genesis

www.genesisenergy.co.nz

and

Sep 2017 - Jan 2020

Sales And Retention Leader

Spark New Zealand

www.spark.co.nz

and

Nov 2015 - Sep 2017

Customer Service Team Leader / Product Specialist

Renault

South Africa

and

Nov 2010 - Dec 2013

Customer Service Team Leader

South African Department Of Home Affairs

South Africa

  • Performing all or some of the following duties in all roles with varying levels of responsibility:
  • Overseeing daily operations with meticulous attention to detail including troubleshooting issues
  • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required
  • Establishing, implementing and overseeing effective systems, processes and controls
  • Delivering a high standard of sales, administrative, call centre, marketing and financial support
  • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, escalating and resolving complaints and enquiries
Aug 2009 - Jun 2010

Parts Warehouse Supervisor

Jaguar And Landrover, Za / Unipart, Uk

www.landrover.co.za

and

Sep 2007 - Aug 2008

Administration And Purchasing Officer

Jbl Engineering, Za

South Africa

  • Performing the following duties in both roles with varying levels of responsibility:
  • Overseeing daily operations, supervising, training, coaching and mentoring personnel to achieve contractual and internal key performance indicators (KPI) within agreed budgets and service levels
  • Establishing, implementing and overseeing effective systems, processes and controls
  • Delivering a high standard of administrative, warehousing and financial support
  • Customer service and liaison, building strong working relationships with dealers, warehouse personnel and other key stakeholders
  • Resolving complaints and enquiries
Jan 2002 - Oct 2006
Team & coworkers

Colleagues at City of Cockburn

Other employees you can reach at cockburn.wa.gov.au. View company contacts for 401 employees →

PD Paul D Norlin Paul D Norlin Colleague at City Of Cockburn Greater Perth Area, Australia View → NW Nadine Weller Nadine Weller Colleague at City Of Cockburn Greater Perth Area, Australia View → NP Nerina Pasini Nerina Pasini Colleague at City Of Cockburn Perth, Western Australia, Australia, Australia View → SG Sandra Galati Sandra Galati Colleague at City Of Cockburn Fremantle, Western Australia, Australia, Australia View → JS Jack Schofield Jack Schofield Colleague at City Of Cockburn Innaloo, Western Australia, Australia, Australia View → JW James Williams James Williams Colleague at City Of Cockburn Bibra Lake, Western Australia, Australia, Australia View → SB Saravana Bavan Saravana Bavan Colleague at City Of Cockburn Greater Perth Area, Australia View → DA Dan Arndt Dan Arndt Colleague at City Of Cockburn Australia, Australia View → NS Nathan Sharp Nathan Sharp Colleague at City Of Cockburn Greater Perth Area, Australia View → CB Clare Bradshaw Clare Bradshaw Colleague at City Of Cockburn Greater Perth Area, Australia View →
2 education records

Bernadette E. education

FAQ

Frequently asked questions about Bernadette E.

Quick answers generated from the profile data available on this page.

What company does Bernadette E. work for?

Bernadette E. works for City of Cockburn.

What is Bernadette E.'s role at City of Cockburn?

Bernadette E. is listed as Customer Experience Team Leader at City of Cockburn.

Where is Bernadette E. based?

Bernadette E. is based in South Lake, Western Australia, Australia while working with City of Cockburn.

What companies has Bernadette E. worked for?

Bernadette E. has worked for City Of Cockburn, Hamilton City Council, Nz Safety Blackwoods, Genesis, and Spark New Zealand.

Who are Bernadette E.'s colleagues at City of Cockburn?

Bernadette E.'s colleagues at City of Cockburn include Paul D Norlin, Nadine Weller, Nerina Pasini, Sandra Galati, and Jack Schofield.

How can I contact Bernadette E.?

You can use AeroLeads to view verified contact signals for Bernadette E. at City of Cockburn, including work email, phone, and LinkedIn data when available.

What schools did Bernadette E. attend?

Bernadette E. holds Project Management from The University Of Auckland.

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