Bernadette Mcbride Email & Phone Number

• Participate in the selection and evaluation of assigned staff; provide or coordinate staff training including writing procedures; work with employees to correct deficiencies; implement discipline procedures• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for providing services; implement policies and procedures.• Review with the recording of a wide variety of police records, reports and materials including memoranda, letters, reports, complaints, declarations, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports; ensure legal documents comply with established procedures; review clerical coding for accuracy and compliance.• Participate in the preparation and administration of the records unit budget; submit budget recommendations; monitor expenditures.• Operate a computer terminal and printer to type, enter, modify and retrieve a wide variety of police reports and records, memoranda, letters and other material; input and update statistical data.• Prepare, maintain and update annual crime report for the City of Fayetteville; distribute monthly reports to state and federal agencies.• Prepare and provide crime surveys to Police Department staff as requested; maintain updated maps.

• Analyze current credit data and financial statements of individuals and firms to determine the degree of risk in extending credit. • Evaluate customer records and recommend credit status based on payment history and purchase activity. • Consult with customers to verify financial and credit history and transactions.

• Interacts daily and extensively with all types of wireless consumers including managers, clients and employers in sometimes difficult or complex situations. • Fielded questions and expedited service, Building good will and stimulating new and continuous growth. • Performs cost/benefit analysis of a variety of plans and services for wireless customers.