Bernadette Sanchez
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Bernadette Sanchez Email & Phone Number

Virtual Assistant | Bookkeeper | Customer Service Representative
Location: Pagadian, Zamboanga Peninsula, Philippines 5 work roles 2 schools
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Role
Virtual Assistant | Bookkeeper | Customer Service Representative
Location
Pagadian, Zamboanga Peninsula, Philippines

Who is Bernadette Sanchez? Overview

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Bernadette Sanchez is listed as Virtual Assistant | Bookkeeper | Customer Service Representative based in Pagadian, Zamboanga Peninsula, Philippines. AeroLeads shows a matched LinkedIn profile for Bernadette Sanchez.

Bernadette Sanchez previously worked as Front Pharmacy Clerk at Optum and General Virtual Assistant at Freelance. Bernadette Sanchez holds Bachelor Of Science In Accounting Technology from Saint Columban College - Pagadian City.

Profile bio

About Bernadette Sanchez

A diligent and committed Virtual Assistant with a diverse skill set is all you need for achieving your goals and enhancing your overall business experiences. I am to deliver exceptional services by handling tasks such as scheduling, calendar and email management, customer service and product research to name a few. I am confident that my educational background, combined with my expertise and abilities, will exceed your expectations.

5 roles

Bernadette Sanchez work experience

A career timeline built from the work history available for this profile.

Front Pharmacy Clerk

Cebu, Central Visayas, Philippines

Processing and setting up deliveries for specialty medicationsReviewing and investigating patients' accounts and insurancesInitiating prior authorizations necessary for the dispensation of specialty medicationsConducting outbound calls for medical clarifications with Medical Doctors' offices and patients

Aug 2021 - Feb 2024

General Virtual Assistant

Freelance

Providing support and assisting my client in his car repair business specifically by doingAll-around Customer Service Support thru phone, chat and email:Responding to inquiries from customers regarding services offered, pricing, availability and other general informationMaking follow-ups with customers after their service appointments to ensure satisfaction and gather feedback for continuous improvementScheduling appointments for vehicle repairs, maintenance and consultationsAdministrative tasks such as responding to emails, calendar management and organizing digital filesGeneral accounting and bookkeeping focusing on inventory management, billing and invoicingProduct research, data entry and record-keeping

Aug 2018 - Jul 2023

Customer Success Analyst

Transaction Pro

Working as an Email and Chat Support Representative by assisting clients for providing before and after-sales care as well as technical support such as:doing product demos remotely via Zoomassisting them in setting up Transaction Pro products with their QuickBooks (Desktop/Online) on their systems and machinesresolving issues related to their desktop licenses and online subscriptionsUpdating the company's website by positing helpful articles and FAQsProviding assistance as Chat Moderator during live demos on Facebook

Oct 2018 - Jun 2021

Customer Service Representative

Cebu City, Cebu

Responding customer inquiries in an accurate and timely manner via email mainly related to their online purchases, tracking packages and checking current offers and promotionsProcessing tickets and cases for customers' refunds, replacements, price-matching, as well as reviewing fraudulent transactionsResponsible for managing customers' in-store charge accounts and addressing issues for their monthly billing statements such as duplicate charges, late fees, refunds and other transactions including renewal of memberships

Aug 2016 - Apr 2018

Accounting Staff

L98 Brokerage And Logistics, Inc.

Mandaue City, Cebu

Preparing and updating daily and monthly reports spefically for Accounts Receivables and Payables, Bank Reconciliations, and Daily Cash Flows (revolving and petty cash funds)Processing cash advances and check issuances for the day-to-day operationsMaking follow ups with our clients and suppliersAssisting my direct supervisor for preparing payrollsDoing data entry from raw spreadsheets to QuickBooks Desktop

May 2015 - Mar 2016
2 education records

Bernadette Sanchez education

Education record

Holy Child Academy
FAQ

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What is Bernadette Sanchez's role at their current company?

Bernadette Sanchez is listed as Virtual Assistant | Bookkeeper | Customer Service Representative.

Where is Bernadette Sanchez based?

Bernadette Sanchez is based in Pagadian, Zamboanga Peninsula, Philippines.

What companies has Bernadette Sanchez worked for?

Bernadette Sanchez has worked for Optum, Freelance, Transaction Pro, [24]7.Ai, and L98 Brokerage And Logistics, Inc..

How can I contact Bernadette Sanchez?

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What schools did Bernadette Sanchez attend?

Bernadette Sanchez holds Bachelor Of Science In Accounting Technology from Saint Columban College - Pagadian City.

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