Bernadette Sherlock Email and Phone Number
Bernadette Sherlock work email
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Bernadette Sherlock personal email
My history shows that I have experience in a number of fields, I credit this to a desire to learn new things, expand my knowledge and not being afraid to take on new challenges. My approach to life is ‘tackle everything’, if you don't know a lot about the task you will soon learn it and excel. I have a preference for finding ways to improve on ideas and processes and develop methods to improve efficiencies, saving time, resources and creating exceptional customer experiences. This is fuelled by an optimistic attitude and keen eye for analysing what will come of a process and best action for future results. I embrace change, see it as an opportunity to learn new skills. With a playful attitude and a hankering for a little bit of fun, I like to pay it forward, share the knowledge and contribute to or develop a positive culture within my workplace.
Ehealth Queensland
View- Website:
- health.qld.gov.au
- Employees:
- 646
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Change And Release ManagerEhealth QueenslandBrisbane City, Qld, Au
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Application SpecialistEhealth Queensland Jul 2023 - Present
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Team LeaderEhealth Queensland Aug 2021 - Jul 2023
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Customer Service Officer & Knowledge Base Team | Senior Customer Service Officer (Acting)Ehealth Queensland Jul 2019 - Aug 2021Provide high quality customer service to all Queensland Health employees by providing front-line support via telephone, email and online communication channels.Develop, improve, create, implement and maintain an adaptive and interactive knowledge base of information, which supports external and internal customers. Identify and create self-service content and articles to improve efficiency and increase customer satisfaction.Coach and mentor team members on delivering exceptional customer service and maintaining divisional improvement measures.
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Development AssistantQut (Queensland University Of Technology) May 2018 - Jul 2019Brisbane, AustraliaCoordination of fundraising events and donor relationship building events. Generation and analysis of key performance indicating reports and department financials. Data management and reporting of industry customer relationship managing programs. -
Communications Coordinator | Claims Consultant | Broker AssistantAib Insurance Brokers Nov 2015 - Apr 2018Brisbane, AustraliaCommunications Coordinator:Research and develop key marketing strategies for future growth of the business in conjunction with leadership. Manage, prepare and edit content for company branding improvements and website upgrade. Lead and manage several projects to drive business improvements.Claims Consultant:Negotiate claims settlements and provide an advisory service for clients and account management personnel on commercial, domestic and liability claims. Direct the review and settlement of complex or high dollar claims using a degree of creativity and lateral thinking in order to resolve.Broker Assistant:Providing administrative support to the Aboriginal & Torres Straight Islander specialty team and it’s clients. Lead role in marketing and communications strategies for the specialty team. -
Branch Operations ManagerGallagher Jul 2012 - Apr 2015Brisbane Area, AustraliaProvide business support to Branch Manager; create and analyse reports in line with KeyPerformance Indicators and budgets for a branch of 29 employees. Identify areas of development, create and implement improved business processes.Manage a shared services team of 5, providing support for two branches. Coordinate HR processes and applications. Conduct and manage the interview, on boarding and exiting processes. Central contact for employees and head office. Lead team building initiatives. Ownership and management of branch business financials, events and travel requirements. -
Internal Account Executive / Claims ExecutiveArthur J Gallagher & Co. - (Formerly Oamps Insurance Brokers) Apr 2010 - Jul 2012Brisbane, AustraliaWith a focus on customer service, maintain existing client relationships and generate new business opportunities whilst managing the growth of a portfolio of between $150k and $400k.Provide support to the Claims Manager and associated team members. Liaise with clients and Underwriters throughout the claims experience. Lodge and finalise claims. -
Administration ManagerOamps Insurance Brokers Jul 2008 - Apr 2010Brisbane, AustraliaProvide administrative support to all personnel and clientele in a large office environment and facilitate communication and actions in a variety of areas; including but not limited to: Reports analysis, accounting, inventory management as well as managing a small team.
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Administration AssistantCompass Group - Ess Apr 2007 - Jun 2008Kapooka NswProvide administrative support and personal assistance to Area Manager and Frontline Manager with additional responsibilities of maintaining daily schedules and facilities management for defence clientele.
Bernadette Sherlock Skills
Frequently Asked Questions about Bernadette Sherlock
What company does Bernadette Sherlock work for?
Bernadette Sherlock works for Ehealth Queensland
What is Bernadette Sherlock's role at the current company?
Bernadette Sherlock's current role is Change and Release Manager.
What is Bernadette Sherlock's email address?
Bernadette Sherlock's email address is be****@****.com.au
What are some of Bernadette Sherlock's interests?
Bernadette Sherlock has interest in Children, Body Boarding, Sociology, Anthropology, Education, Environment, Photography, Team Sports And Yoga, Painting, Disaster And Humanitarian Relief.
What skills is Bernadette Sherlock known for?
Bernadette Sherlock has skills like Communication, Human Resources, Leadership, Reports Analysis, Business Process Improvement, Project Management, Building Relationships, Customer Service, Management, Recruitment, Business Relationship Management, General Insurance.
Who are Bernadette Sherlock's colleagues?
Bernadette Sherlock's colleagues are Nontobeko Masinga, Paul Reynolds, Kathryn Burdon, Mj Mereko, Anja Kruger, Nat Starkey, Paul Bailey.
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Bernadette Sherlock
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