Bernadette Arthur Email & Phone Number

Partnership Development & Relationship Management • Responsible for developing and managing partnerships among global and local ecosystem partners such as capital and finance providers, business development services, energy and access to market providers to support food processing entrepreneurs in 11 African countries to improve food security and nutrition.Key accomplishments: · Lead end-to-end design, planning and execution of exclusive and high-impact… Show more Partnership Development & Relationship Management • Responsible for developing and managing partnerships among global and local ecosystem partners such as capital and finance providers, business development services, energy and access to market providers to support food processing entrepreneurs in 11 African countries to improve food security and nutrition.Key accomplishments: · Lead end-to-end design, planning and execution of exclusive and high-impact CEO and corporate partner convenings in 6 African markets, fostering strategic business development and networking opportunities. · Development and admin of partner pipeline tracker for prospect and partner management of 100+ ecosystem partners. · Development and delivery of refresh trainings and tools to 15+ field program managers and service leads across 6 African markets on developing local complementary partnerships to support clients in each market. · Development of ecosystem partnerships strategy and execution. Show less

Project Management• Manage key portfolio records, information, and communication workstreams of 40+ clients and 85+ services to strengthen food security and increase economic development in Africa.• Manage, track, and update client and volunteer records through different phases of engagement on Salesforce.• Manage an average of 40 virtual projects per year across 4 country portfolios.• Conduct general research for periodic reporting, impact evaluations and process… Show more Project Management• Manage key portfolio records, information, and communication workstreams of 40+ clients and 85+ services to strengthen food security and increase economic development in Africa.• Manage, track, and update client and volunteer records through different phases of engagement on Salesforce.• Manage an average of 40 virtual projects per year across 4 country portfolios.• Conduct general research for periodic reporting, impact evaluations and process improvements.• Facilitate project and onboarding meetings between international volunteers, PFS staff and African clients across 38+ countries.• Support English/French translation on Francophone portfolios. Show less

Plug-in is a community of young and ambitious Ghanaian women supporting each other with tools and resources to build impactful careers. We offer our flagship mentoring program 'Senpai-Kohai', national and international networking opportunities with prominent professionals, and monthly workshops on themes exploring career and personal development. In this role, I:• Strategize the mentoring program framework and create tools and resources that help mentors and mentees meet metrics for… Show more Plug-in is a community of young and ambitious Ghanaian women supporting each other with tools and resources to build impactful careers. We offer our flagship mentoring program 'Senpai-Kohai', national and international networking opportunities with prominent professionals, and monthly workshops on themes exploring career and personal development. In this role, I:• Strategize the mentoring program framework and create tools and resources that help mentors and mentees meet metrics for success.• Coach mentees on how to use program tools and resources which increases program engagement. • Develop partnerships with external target stakeholders by helping them understand the organization's value through pitches, information booklets, and securing press features. • Recruited high profile mentors and speakers for our program.Key achievement:• Increased program membership for the 2021 cohort by 25%, 44.7% in 2022, and 72% in 2023 by building strong alumni mentee networks and relationships with mentoring partners.• Successfully developed a pipeline of 40+ high profile mentors and speakers for workshops, with a 90.1% retention rate. Show less

• Planned and facilitated 6 annual in-person and virtual mentoring and networking events divided between 3 countries through Google Meet and Zoom platforms.• Collaborated with a cross-functional team to create effective advertisements and marketing materials for each event. • Managed events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors.• Managed vendor and cost budgets.Key… Show more • Planned and facilitated 6 annual in-person and virtual mentoring and networking events divided between 3 countries through Google Meet and Zoom platforms.• Collaborated with a cross-functional team to create effective advertisements and marketing materials for each event. • Managed events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors.• Managed vendor and cost budgets.Key Achievement:• Increased workshop engagement in the 2020 cohort by co-designing more inclusive and engaging events. Show less

Greater Accra, Ghana

• Managed confidential client information using Microsoft Access databases.• Responded to 200+ monthly client queries expediently via phone calls and emails.• Coordinated monthly cheque disbursements and claims of 380+ health service providers.

Greater Chicago Area

• Managed the provision of resettlement services such as housing, employment and legal immigration requirements to 200+ refugee individuals and families in the Greater Chicago Area.• Developed strategic partnerships with federal agencies, NGOs and private organizations to secure grants and resettlement services for refugee participants.• Advocated for participants with cross-functional teams on federal and local levels to transform resettlement policies and services. • Managed 20+… Show more • Managed the provision of resettlement services such as housing, employment and legal immigration requirements to 200+ refugee individuals and families in the Greater Chicago Area.• Developed strategic partnerships with federal agencies, NGOs and private organizations to secure grants and resettlement services for refugee participants.• Advocated for participants with cross-functional teams on federal and local levels to transform resettlement policies and services. • Managed 20+ interns and volunteers to ensure the delivery of key services within designated timelines.• Interpreted French/English regularly.Key Achievements:• Secured $50,000+ in homeless prevention grants for refugee families.• Increased New Arrivals Orientation (NAO) attendance by 55% within a year through calling campaigns. Show less

Chicago, Il

I conducted home visits, coordinated transportation to and from the office for newly arrived refugees, assisted with housing setups, wrote case notes and secured legal documents for newly arrived refugees.

Greater Grand Rapids, Michigan Area

I facilitated insightful conversations about the university with 1500+ prospective international students annually via email, phone and local high school career fairs. I also organized students' application materials for admission consideration and provided other operational, administrative and management support.Key Achievements:• Awarded 'Top Caller' for 3 consecutive seasons.

International Student Development Office

I co-instituted new programs such as a week-long "International Education Week" to foster engagement between international students and the majority student population.

Greater Grand Rapids, Michigan Area

I co-led the smooth transition of 105 international students into university life through orientation activities like facilitated workshops and city tours. I also prepared for students' arrival with a team of 12 students through logistics planning.

Greater Grand Rapids, Michigan Area

I planned events with a 7-person board to foster engagement between the majority student population and ethnic minority students.

Dakar, Senegal

I researched and edited 20+ development policies preventing gender-based violence and promoting socio-economic empowerment to local Senegalese women. I also researched, drafted, and translated government planning proposals, briefs, and reports towards the reduction of street children in Dakar, with the aid of members of staff.Key Achievement:• Liaised with regional coordinators in local agencies and local civil society organizations to develop a $2,500 fundraising campaign through… Show more I researched and edited 20+ development policies preventing gender-based violence and promoting socio-economic empowerment to local Senegalese women. I also researched, drafted, and translated government planning proposals, briefs, and reports towards the reduction of street children in Dakar, with the aid of members of staff.Key Achievement:• Liaised with regional coordinators in local agencies and local civil society organizations to develop a $2,500 fundraising campaign through GoFundMe to renovate a dormitory school block for street children. Show less

Dakar, Senegal

I researched and liaised with over 100 local and international university student coordinators to promote the institute’s summer program.

Bachelor’S Degree, International Relations, Social Work, French

Activities and Societies: Africappella, Re-igKnight, African Students Association, International Students Association Committee, Gospel.

Master'S Degree, International Development Management

Activities and Societies: Peace Society, Peace Studies and International Development Key Modules: Issues in Development Theory, Assessing.