Bernadette Buchanan Phd🍊 Email and Phone Number

I work on a short term basis as a seasoned administrator, As a Chief Administrator with expertise in student conduct, Title IX, ADA/504, and diversity and inclusion, I bring a unique blend of strategic thinking and leadership skills to organizations seeking to align their initiatives with their overall goals and objectives. With a deep understanding of best practices and up-to-date protocols, I am able to drive organizational performance and improve the employee experience through my expertise and energetic approach. I have a proven track record of facilitating difficult conversations around diversity, equity, and inclusion, and am highly sought after as a subject matter expert in incident response training and diversity, equity, inclusion, and accessibility initiatives. With a talent for consultation, coordination, and program design, I am able to create a culture of inclusion and belonging for clients. Furthermore, my knowledge of disciplinary/corrective action enables me to provide annual training for employees and students, ensuring compliance with federal mandates and requirements.

Play a key role in crisis management and intervention, providing support to students facing personal challenges and contributing to a safe and supportive campus environment.Utilize data-driven approaches to assess and improve student services, incorporating feedback from students and stakeholders to continually enhance the quality of support provided.Cultivate and sustain robust connections with key stakeholders, collaborating closely with Trinity Police department, health services, and academic advising, ensuring an integrated support framework for studentsParticipate in ongoing professional development initiatives, including attending industry conferences and workshops, staying abreast of best practices in student affairs relations to bring innovative concepts to the team.Establish a process to educate and train on technology used to manage student and employee data, engaged with external stakeholders and industry experts to ensure data assessed has appropriate service outcomes that align with job requirements.

Areas of training: Specialty Workflows, Training Super users and end users on the Provider role Curriculums , Clinical Documentation, problem list, office visit documentation OpTime, Anesthesia, Med Reconciliation, Blood Administration, Consults, etc.Shuffled and supported physicians in various departments outpatient clinics such as the Internist and Pediatricians, all outpatient specialties , Operation Room (OR), Emergency Department and the Hospitalists.Ensured that upon admission, the physicians complete order reconciliation when a patient is changing levels of care, especially at transfer and at discharge.Supported Dragon voice recording system and Epic integration.Instructed Physicians on how to set up Dragon to utilize commands for dictating punctuations, microphone control, corrections, navigation, editing and formatting.

• Prepared appraisal reports for commercial and residential properties, adhering to USPAP standards.• Conducted research on subject properties and comparables using public records, MLS sales records, tax information, FEMA flood data, Google Earth data, and other resources.• Verified legal descriptions of properties by comparing them to county records.• Evaluated the impact of nearby services and neighborhood features on commercial real estate properties.• Interviewed persons familiar with properties to obtain information for accurate valuation in appraisal reports.

CT Conversion project

Member of the Education Partnership Committee facilitated relationships between the education and business communities by promoting educational excellence and business development to drive economic growth

Associate Dean of Student Life and Learning. Supervised the following areas: Center for Civic Engagement, Career Development, Residence Life, Student Activities, Greek Life, Campus Ministry, Campus Nurse, Veterans Center, Counseling and Disability Svs. Department of Justice: Office on Violence Against Women (OVW)Campus Grant

Taught physicians how to effectively use CPOE/AMB -Order Entry and Order Sets.Supported nurses in Treatment Plans/Doc flowsheet use, MAR documentation, Care Plans, Patient education and more.Troubleshoot end-user issues during go-live while escalating high priority issues to the command center.Assisted in issues ticket triaging, ensured issue resolution and follow-up.Provided at the elbow support in MedSurg Unit to Physicians with InBasket messages, CPOE, Admissions, Transfers, Discharge/Depart process and med reconciliation, updating information on flow sheets and work lists, order

Participated in Go-lives and served as elbow-to-elbow support to various end users.Trained physician how to review Post-Op, Pre-Op, Problem List, History, and Allergies.Ensured all support issues were addressed by communicating regularly with project manager, command center, zone leaders, and all necessary hospital staff.Trained front desk staff on how to register and discharge a new patientTrained physicians at Rounding Overview.Assisted physicians on setting-up their Preference List and configured SmartTools for the physicians to enhance their efficiency with the system.Prepared and documented report findings and the EMR functionalities needed to support the clinic functions.

○ Participated in Go-lives and served as elbow-to-elbow support to various end users.○ Trained physician how to review Post-Op, Pre-Op, Problem List, History, and Allergies.○ Ensured all support issues were addressed by communicating regularly with project manager, command center, zone leaders, and all necessary hospital staff.○ Trained front desk staff on how to register and discharge a new patient○ Trained physicians at Rounding Overview.○ Assisted physicians on setting-up their Preference List and configured SmartTools for the physicians to enhance their efficiency with the system.○ Prepared and documented report findings and the EMR functionalities needed to support the clinic functions.

○ Areas of training: Clinical Documentation, Orders, Cadence, OpTime, Anesthesia, Med Reconciliation, Blood Administration, and Consults.○ Shuffled and supported physicians in various departments such as the Surgical and Trauma ICU (SICU), Burn ICU, Operation Room (OR), Emergency Department and the Hospitalists.○ Ensured that upon admission, the physicians complete order reconciliation when a patient is changing levels of care, especially at transfer and at discharge.○ Supported Dragon voice recording system and Epic integration.○ Instructed Physicians on how to set up Dragon to utilize commands for dictating punctuations, microphone control, corrections, navigation, editing and formatting.

○ Coordinated Pre-Implementation, Go-live Activation, and Post Activation for EMR system.○ Supported program manager, training coordinator and project manager with implementation schedule, training schedule, and curriculum.○ Collaborated with key leadership, project manager, and training coordinator; managed schedule, evaluated trainer skill level and trainer to appropriate units.○ Provided clinical application training and support, developed curricula, training materials and courseware.○ Launched effective EMR training to maximize meaningful use, patient care, and operational efficiency.○ Developed content specific documentation to support Cadence, EpicCare Inpatient ClinDoc, Radiant and EpicCare Ambulatory training to exceed Meaningful Use, and Patient Care requirements

Led the Student Conduct Office and the university wide student conduct system. Undergraduate enrollment 24,000 and 6 branch campuses. Managed institutional risk in the adjudication of cases, conducted training and outreach, provided consultation on student conduct and academic integrity issues, and assured compliance with applicable laws and regulations. Adjudicated allegations of the Student Code of Conduct and assured that the management of case flow affords proper efficiency and workload. Trained Title IX investigator as well as trained disciplinary boards to ensure compliance with state and federal laws. Supervised 8 professional staff members and 4 residential life coordinators in Student Conduct and reported to the Vice President of Student Affairs.

Currently work with Student Support Services with TRiO and the Washington TRiO Expansion Program collaboration. Federal TRIO programs provide preparation, guidance, support and advocacy to low-income, first-generation, disabled students and veterans in their quest for a post-secondary education.

Retention Counselor for International Students, Multicultural Students, and Campus Coordinator for the POSSE Foundation. Live on position.Specialties: Scholarships, Diversity & Inclusion, Higher Education, Career Programs, National Outreach, STEM Education, Veterans Education, Volunteer Opportunities, Student Support, Leadership Programs, Career Development, Alumni Network, Education, Leadership Training, College Scholarship, College Access, Career Support, and Internship Opportunities