Bernadette Demeis Email & Phone Number

Denver Metropolitan Area

Contribute to T-Mobile's success by leading and managing the delivery of multiple large and highly-complex programs/projects. Assist with program management governance and processes that improve project delivery and success, profitability, reduce costs and streamline operations to enhance service to the business and customers.

Denver, CO

Provide management consulting in various industries, serve as a trusted business advisor to client executive teams and end user groups accountable for engagement leadership and delivery, program/poject management governance and process optimization.

Denver, CO

• Managed the New Implementations project portfolio, established portfolio definition, structure and processes, and criteria to execute, track and measure the achieved results.
• Provided delivery leadership, served as executive sponsor, directed and managed Project Managers and Technical Consultants for multiple software delivery projects. Maintained control of delivery projects and resolved.
• Engaged with and conducted weekly reviews with executive leadership to validate and assess the project portfolio, execute change as required.
• Managed the oversight and coordination of dependencies across the projects in the portfolio and resolved escalated conflicts.
• Directed the development and maintenance of communications and reporting for the project portfolio, their contents and individual performance for the executive leadership team.Directed the creation and maintenance of.
• Developed positive relationships with client counterparts, optimized value of software during implementation and in regular project reviews.

Denver, CO

Served as a consultant with accountability for improving retail operations including, store construction, management, resource scheduling, transaction management, product inventory, vendor management and sales metrics; impacting an increase in sales by 12%.

Greenwood Village, CO

• Led NexusTek’s Professional Services practice and focused on customer success to drive revenue growth: defined strategic direction, and managed operations (sales, marketing, solution delivery, account management, and.
• Oversaw practice development, customer success, and revenue growth by leading sales efforts and strengthening existing customer relationships.
• Created and led a new PMO, built a new project team, and developed and implemented project delivery methodology and best practices to meet organizational objectives and client expectations.
• Led new sales and client development efforts utilizing lead generation data with current and prospective clients to achieve business practice growth. Sourced, developed, and closed sales lead opportunities (Microsoft.
• Created and led a new PMO, built a team of 8, and developed and implemented project delivery methodology and best practices to meet organizational objectives and client expectations; created better project management.
• Implemented and delivered Microsoft Dynamics 365 CRM and SL solutions and related technologies; recognized by the CEO as the most thorough and complete process of all teams.

Englewood, CO

• Increased revenue by 30% by winning new business through strategic management of the largest project portfolio of 45 projects for hosted and licensed clients.
• Led and managed a PMO providing guidance for project delivery teams; grew teams 47% from 28 to 60, both onshore and offshore via a company acquisition.
• Implemented account management best practices and process improvements to drive solution delivery, sales, and customer satisfaction; yielded continuous positive trending in client survey results for 4 consecutive.
• Increased the largest client project portfolio for TriZetto by 48% (from 30 projects to 45) that included both hosted and licensed clients; resulted in a 30% revenue increase for Consulting and Delivery.

Englewood, CO

• Created a new PMO centralizing and standardizing client facing IT infrastructure and product solutions and staffed a new team of 5 Sr. Managers, 6 Project Managers and 6 Product Consultants.
• Oversaw and maintained a portfolio of 30 hosted and licensed client projects spanning 300 matrixed associates; generated $25MM in revenue, improved cross-functional partnerships, client and vendor relationships, and.
• Led a team of 6 Product Consultants responsible for delivering consulting services and solutions; recognized for providing excellent client business process analysis, solution implementation, and application utilization.

Herndon, VA

• As a Consultant for Clearwire, served as a Trusted Advisor for the executive team. Supported the Amdocs implementation effort (Clearwire’s new wholesale billing system). Established positive impact and collaboration.
• Created and led a governance board that provided cross-functional organization, project management discipline and project prioritization.

Mclean, VA

• Created and forged strong client relationships and project execution in a variety of industries; grew existing client base by 17% and developed 3 new accounts.

Herndon, VA

• Appointed by executive team to build the Boost Mobile program and form strong relationship between IT and business partners; developed positive relationships with business partners and obtained additional budget of $8M.
• Developed and implemented Software Development Life Cycle (SDLC) methodology to support 2K+ change requests for the Boost Mobile platform; delivered 100+ enhancements monthly to support the exponential and rapid growth.
• Forged vendor relationships, including Request for Proposals (RFPs) and Service Level Agreements (SLAs) with BCGI, Boston Communications Group, Inc., (Boost Mobile’s prepaid platform); estimated cost savings of $14.5M.
• Developed and led new PMO. Interviewed and hired a team of 40 professionals, defined effective agile delivery method and prioritization processes to fulfill pipeline of 5K+ change requests and managed a budget of $60M.
• Oversaw the Amdocs solutions development lifecycle and strategic roadmap that delivered 100K hours of software development quarterly and 20K hours monthly; implemented enhancements for 12 cross-functional business.