Proficient operations, project management and finance professional highly skilled in business and operations. Trusted partner to clients, colleagues, and stakeholders. Skillful researcher, with a focus on both qualitative and quantitative data. Excellent communication skills delivered with diplomacy and tact. Collaborator, negotiator, and innovator. Operations: Managed staff of 120 -- recruitment, training, performance management, coaching and mentorship Managed facilities in multiple locations throughout the county Allocated and strategically assigned resource to staff to foster long term efficiency Monitored and improved key performance measures Monitored metrics to improve quality assurance and customer satisfaction Evaluated and resolved day-to-day operational matters Collaborated with colleagues to quickly respond to changing workplace dynamics Provided operational and financial reports to Board of Directors Project Management: Conducted needs analysis Identified project scope, schedule, and outcomes Planned and scheduled tasks and milestones Managed Human Resources and internal and external communications Monitored risk management Conducted performance evaluations Finance: Budget planning and forecasting Data analysis Projections models Financial statements Procurement of goods and services
Listed skills include Program Management, Training, Fundraising, Project Management, and 46 others.