Bernadette Kopp
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Bernadette Kopp Email & Phone Number

Learning and Development Manager at Conservatorium Hotel
Location: Amsterdam, North Holland, Netherlands 19 work roles 3 schools
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Current company
Conservatorium Hotel
Role
Learning and Development Manager
Location
Amsterdam, North Holland, Netherlands
Company size
223 employees

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Bernadette Kopp is listed as Learning and Development Manager at Conservatorium Hotel, a company with 223 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Bernadette Kopp.

Bernadette Kopp previously worked as Hotel Trainer at Conservatorium Hotel and Digital Global Learning & Engagement Specialist at Ecco Global Business Development B.V.. Bernadette Kopp holds Bachelor Of Applied Science - Basc, Business Management - Tourism And Hotelmanagement from Triagon Academy.

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Conservatorium Hotel

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Profile bio

About Bernadette Kopp

As a learning and engagement specialist with extensive global work experience in the luxury hospitality field, I have a proven track record of creating and implementing successful training and development programs. With a strong focus on driving employee engagement, I have a passion for creating innovative and effective learning experiences that improve performance and drive business success.I obtained a Bachelor of Science in Business Management with a focus on corporate e-learning. This has provided me with a deep understanding of the latest e-learning technologies, best practices, and strategies for creating effective online training programs. I have also developed a keen sense of how to align learning initiatives with overall business goals and objectives.Throughout my career, I have worked with teams across multiple locations and cultures, leveraging my ability to adapt to diverse environments and build strong relationships. I am a collaborative and results-driven professional who strives to deliver impactful and engaging learning solutions that meet the needs of all stakeholders.

Listed skills include Food And Beverage, Hospitality Management, Hotels, Hospitality, and 15 others.

Current workplace

Bernadette Kopp's current company

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Conservatorium Hotel
Conservatorium Hotel
Learning and Development Manager
Amsterdam, NH, NL
Website
conservatoriumhotel.com
Employees
223
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19 roles · 22 years

Bernadette Kopp work experience

A career timeline built from the work history available for this profile.

Hotel Trainer

Current
Conservatorium Hotel

Amsterdam, North Holland, Netherlands

  • Drive Excellence in Service Standards
  • Design Tailored Training Programs
  • Facilitate New Hire Integration
  • Evaluate and Adapt Training Initiatives
  • Collaborate with Leadership and HR
  • Develop Training Materials
Nov 2024 - Present

Digital Global Learning & Engagement Specialist

Ecco Global Business Development B.V.

Amsterdam, North Holland, Netherlands

Learning:Developing a comprehensive training calendar designed for global effectiveness.Creating more than 30 online courses each year using Articulate 360.Utilizing Rise and Storyline for the design of the E-Learning courses.Launching courses on our LMS platform, operational in 60+ countries with 6,000 active users.Managing the translation of training.

Jul 2022 - Jul 2024

Digital Global Training Administrator

Ecco Global Business Development B.V.

Amsterdam, North Holland, Netherlands

Creating learning programs online and offline that are tailored to the needs of the organization and the global workforce.Developing and maintaining the learning platform that enable the organization to deliver high-quality training and development opportunities to its employees.Analyzing data and metrics to determine the effectiveness of the.

Jun 2021 - Jun 2022

Senior Customer Service Representative

Ecco Emea B.V.

Amsterdam Area, Netherlands

Facilitated training and orientation for newly hired colleaguesDeveloped comprehensive technical training manuals and Standard Operating Procedures (SOPs)Contributed as a member of the system integration project teamManaged premium accounts to ensure high-quality service delivery.

Jan 2019 - May 2021

Customer Service Representative

Ecco Emea B.V.

Amsterdam Area, Netherlands

Served as a brand ambassador, delivering exceptional customer experiences.Managed high volumes of calls, ensuring prompt and accurate service.Handled order intake, flow, and resolved customer queries to maximize sales.Identified and met customer needs, fostering satisfaction and loyalty.Built strong, trust-based relationships through clear.

Sep 2017 - Dec 2018

Account Manager - German Market

Kennedy’S B.V

Amsterdam Area, Netherlands

Managed German bookings and travel consultancy, achieving revenue targets through tailored tour sales.Organized end-to-end travel arrangements, handled financial transactions, and provided comprehensive client support.Resolved complaints, addressed unforeseen issues, and enhanced website content through translation and proofreading.

Jun 2016 - Sep 2017

Training And Development Manager

Kitchenlanguage Pte. Ltd. Owned By Far East Organization

Singapore

Identified training needs within the Food and Beverage organization through job analysis and collaboration with managers and HR.Designed and delivered tailored training programs, ensuring cost-efficiency, ROI, and compliance with statutory requirements.Developed induction programs, in-house materials, and e-learning solutions to modernize workplace.

Oct 2014 - Mar 2016

F&B Training Manager

The Fairmont Singapore

Singapore

Spearheaded training and development initiatives across seven Food and Beverage outlets at Fairmont, tailoring programs to meet unique operational needs.Designed and implemented individualized training plans to enhance team performance and service delivery.Elevated the Food and Beverage Department’s overall LQA score to 91.2% from 79.5%, demonstrating the.

Apr 2013 - Sep 2014

Leadership Development Program

The Fairmont Singapore

Singapore

Successfully completed an 18-month Leadership Development Program with a focus on the Food and Beverage Department, specializing in operations and training.Earned a promotion to Food and Beverage Training Manager in recognition of leadership and expertise.

Sep 2011 - Mar 2013

Project Manager

Cafe Motto Gastronomie Gmbh

Vienna, Austria

Jan 2010 - Aug 2010

Events Organizer

Anglahnt Productions

Vienna, Austria

Sep 2009 - Jan 2010

Assistant To The General Manager

Little Buddha Vienna

Vienna, Austria

Apr 2008 - Sep 2009

Restaurant Manager

Little Buddha Vienna

Vienna, Austria

Sep 2007 - Mar 2008

Chief Hostess

Little Buddha Vienna

Vienna, Austria

Aug 2007 - Oct 2007

Assistant Headwaiter

Steirereck

Vienna, Austria

Jun 2006 - Jul 2007

Freelance Assistant Headwaiter

Do&Co

Austria

2004 - 2006 ~2 yrs

Trainee

P.S. Gastronomie U. Handelsges.M.B.H. Casinohotel Velden

Velden, Austria

Jul 2005 - Sep 2005
Team & coworkers

Colleagues at Conservatorium Hotel

Other employees you can reach at conservatoriumhotel.com. View company contacts for 223 employees →

JC Janos Csorba Janos Csorba Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View → FV Flore Veldhuis Flore Veldhuis Colleague at Conservatorium HotelLeeuwarden, Friesland, Netherlands, Netherlands View → SD Sonja Djurasovic Sonja Djurasovic Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View → MM Manuel Monteiro Manuel Monteiro Colleague at Conservatorium HotelThe Randstad, Netherlands, Netherlands View → NR Naba Raj Adhikari Naba Raj Adhikari Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View → MB Maryam Belfassi Maryam Belfassi Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View → YT Yasmina Toumi Yasmina Toumi Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View → LH Liv Habets Liv Habets Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View → MB Marc B. Marc B. Colleague at Conservatorium HotelArnhem, Gelderland, Netherlands, Netherlands View → CD Christel De Jongh Christel De Jongh Colleague at Conservatorium HotelAmsterdam, North Holland, Netherlands, Netherlands View →
3 education records

Bernadette Kopp education

Bachelor Of Applied Science - Basc, Business Management - Tourism And Hotelmanagement

Triagon Academy

E-learning as a tool for building professional knowledge

Diploma In Tourism And Leisure Industries, Event Marketing And Hotel Management

Tourismusschulen Bad Gleichenberg

Activities and Societies: Les Clefs d'Or - Concierge & Young Sommelier

General Qualification For University Entrance, Design And Applied Arts

Secondary Highschool, Graz, Styria, Austria 2001-2004
FAQ

Frequently asked questions about Bernadette Kopp

Quick answers generated from the profile data available on this page.

What company does Bernadette Kopp work for?

Bernadette Kopp works for Conservatorium Hotel.

What is Bernadette Kopp's role at Conservatorium Hotel?

Bernadette Kopp is listed as Learning and Development Manager at Conservatorium Hotel.

Where is Bernadette Kopp based?

Bernadette Kopp is based in Amsterdam, North Holland, Netherlands while working with Conservatorium Hotel.

What companies has Bernadette Kopp worked for?

Bernadette Kopp has worked for Conservatorium Hotel, Ecco Global Business Development B.V., Ecco Emea B.V., Kennedy’S B.V, and Kitchenlanguage Pte. Ltd. Owned By Far East Organization.

Who are Bernadette Kopp's colleagues at Conservatorium Hotel?

Bernadette Kopp's colleagues at Conservatorium Hotel include Janos Csorba, Flore Veldhuis, Sonja Djurasovic, Manuel Monteiro, and Naba Raj Adhikari.

How can I contact Bernadette Kopp?

You can use AeroLeads to view verified contact signals for Bernadette Kopp at Conservatorium Hotel, including work email, phone, and LinkedIn data when available.

What schools did Bernadette Kopp attend?

Bernadette Kopp holds Bachelor Of Applied Science - Basc, Business Management - Tourism And Hotelmanagement from Triagon Academy.

What skills is Bernadette Kopp known for?

Bernadette Kopp is listed with skills including Food And Beverage, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Restaurants, Pre Opening, and Training.

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