Bernadette Monzon, Csm, Sa Email & Phone Number

Greetings!I am Bernadette Monzon, a meticulous and diligent professional with extensive experience producing effective technology initiatives across diverse areas such as Engineering (Software Development and Infrastructure / Operations), IT, and Digital Marketing. - Throughout my career, I have stayed a creative results-driven professional with a track record of working within Agile settings and achieving exceptional results by employing well-aligned methods such as SAFe, Scrum, Kanban. - Possess a distinct set of technical, analytical, and management skills for managing a wide range of installation, upgrade, and implementation projects, with a particular emphasis on pushing optimal project outcomes, improving key processes, and surprising stakeholder expectations.- My track record in developing and motivating cross-functional teams, devising cutting-edge solutions, finding and addressing possible risks and problems, and increasing total team output is unrivaled.Core Competencies:Technology and Operation Solutions | Program/Project Management | Staff Training & Development | Data Driven Decision Making | Strategic Planning & Execution | Budget & Cost Optimization | Stakeholder Engagement | Resource Allocation | Agile, Scrum, and Waterfall Methodologies | SDLC | Continuous Process Improvement | Relationship Development | Regulatory ComplianceTechnical Knowledge Area:SQL | JQL | Javascript | Jira | Jira Portfolio | Lucidchart | Visio | Draw.io | SmartSheets | Roadmunk | EazyBI / MDX | Wordpress | Drupal | Box Cloud Content Management | Microsoft Office Suite | Slack | ServiceNow IRM, IT, HR

Listed skills include Cross Functional Team Leadership, Vendor Management, Project Management, Process Improvement, and 38 others.