Bernadette Styrczula Email & Phone Number

Tinley Park, Illinois, United States

Westchester, Illinois, United States

Sterling Engineering is an employee-owned, award winning, professional engineering and technical staff augmentation provider. Our commitment to quality and impeccable reputation has served us with both clients and employees alike for over 45 years. Sterling is recognized as a premier provider with an expertise in Engineering, IT and Technical Recruitment.Sterling has been awarded the 2015, 2016, and 2017 Best of Staffing® Award for both Client and talent satisfaction by providing remarkable service quality. Fewer than 2% of all staffing agencies in the U.S. and Canada earned the Best of Staffing Award for service excellence.At Sterling Engineering, we value our employees and we know they are the reason our company has had continued success. We help our clients identify top talent on a contract, contract-to-hire and direct hire basis, helping place over a thousand of professionals each year.

•Oversees 65 employees on site in a customer service call center•Obtains detailed assignment information from the customer and provides effective customer service and ensure orders are filled with quality placements•Monitor and address personal issues and concerns quickly and effectively•Monitor temporary employee attendance and performance as well as coach and counsel as needed

Oak Lawn

•Review employment applications and interview applicants thoroughly to evaluate work history, skills, availability, attitude and work ethic characteristics•Enforce and complies consistently with company policies, procedures, safety rules, and regulations, including but not limited to, those related to equal employment opportunities•Accurately enter and maintain records of employee information and interaction in computer database system on a timely basis•Administer verbal warnings, written warnings and termination writeups•Communicates orally and in writing with customers on a regular basis; anticipates, follow- up and resolves customer service issues fairly and accurately on a timely basis

Chicago

•Manage an entire staffing process; recruit, screen, interview, and select qualified candidates to fulfill clients’ hiring needs • Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications• Utilize a wide variety of methods to generate candidates including web-based sourcing, Internet postings, internal and external networking, and job fairs • Interface with clients requiring staffing services to determine number of hires, salary, positions and job descriptions for short term and long term employees •Prepare and process weekly payroll for employees as well as review and ensure accuracy of approved timesheets

Chicago

•Promoted and retailed products and services to existing and prospective customers•Successfully managed business through an internet web for over 300 large corporations•Trained and coached new recruitment specialists to improve quality of hires•Developed and maintained positive client relationships that provide long-lasting foundations and relationships of exceptional customer service •Consistently conducted recruiting phone calls throughout the day and handled Face-to-face interviews

Chicago

•Answered incoming telephone calls, determined purpose of calls, and forwarded calls to appropriate personnel or department•Handled delicate situations such as customer requests, special needs, and complaints •Prepared and collected payments for customers by phone •Organized and tracked office supply inventory, placed orders, and scheduled repairs