Bernadett Koi Email & Phone Number

Edinburgh, Gb

Edinburgh, Scotland, United Kingdom

Edinburgh City, Scotland, United Kingdom

Edinburgh, United Kingdom

Inverkeithing

Teaching Mathematics to students aged 11 - 17.Preparing teaching material for mathematics courses in secondary 1, 2, 3 and 5/6 years.Preparing students for National 5 Mathematics Exam.

Ensuring the efficient handling of all enquiries from the initial stage to conversion. Helping clients identify suitable programs and creating new bespoke ones when required. Working closely with the team to assist in the successful running of individual programs.Communicating with clients over the phone and by email to establish a close working relationship. Contracting accommodation and other services for groups, individual travellers, and meetings and incentive bookings.Quoting for groups’ accommodation and other services for existing and new partners via Quotient online application.Working closely with operations to account manage designated groups of clients to increase revenue and also repeat bookings.Helping clients identify suitable programs and creating new bespoke ones when required.Ensuring clients receive quotes at a reasonable time, quote details are maintained and all quotes are followed up to convert.Ensuring that good communication channels remain open between self and colleagues – particularly sharing best practice.Maintaining a positive relationship with all suppliers, clients and other travel agents.Demonstrating knowledge of product, costs and client feedback within own department and keeping up to the date with the latest developments in the market place.Working with various online booking portals, web-based applications including Google Drive, Sheets and Docs, Trello software.

Providing effective administrative support to academic staff in relation to programme management and delivery at undergraduate and postgraduate level in the Media, Communication and Performing Arts division. Updating the student record system, monitoring and tracking the return of marks. Looking after collaborative diploma students and courses run on behalf of the Chartered Institute of Public Relations. Using Virtual Learning Environments such as Blackboard, WebCT; SITS student record system.

Providing administrative support to the Events and Groups Team working for 4 Apex properties in Edinburgh. Assisting the Event Team members to effectively promote all the hotels' facilities and services to achieve the maximum sales revenue and client satisfaction in the Events department for each event.

Ensuring that each enquiry is handled efficiently from enquiry stage through to arrival, maintaining an accurate status on all bookings and that the highest standard of administration is carried out for every event. Ensuring that a pro-active approach is maintained for all enquiries to maximise potential sales opportunities. Communicating effectively the confirmed events within the hotel.

Providing administrative support to the Event Planning Team looking after 4 hotels.

Handling customer queries and requests about their debit cards, bank accounts, payments in an effective, efficient and courteous manner. Providing guidance and promoting a range of company products and services within a Call Centre environment.

Debrecen, Hungary

Teaching English language to students aged 12-18. Teaching Mathematics in English in the Bilingual Specialization to students aged 14-20. Preparing and writing course materials for Mathematical classes in the Bilingual Specialization. Taking an active part in administering entrance examinations for admissions to our grammar school. Preparing students for GCSE and assessing their Mathematical knowledge at O- and A-levels, their language proficiency at A-levels.

Debrecen, Hungary

Teaching English as a second language to students aged 14-18 as a part-time teacher.

Postgraduate Certificate In Counselling Studies

Master Of Science (Msc), Teacher Of English Language And Literature And Teacher Of Mathematics, 2:1