Bernadin Bahadorzadeh Email & Phone Number

Piscataway Township, Nj, Us

United States

Hyderabad, Telangana, India

Associate Director - Human Resources

India

Hyderabad, Telangana, India

Career comeback after a wonderful 1 year as a full-time mother is neither easy nor impossible! I am now actively searching for new opportunities in Learning & Organization Development, Content Development, and Training Management. Keen to join hands with Organizations that believe in holistic living of their employees. Let me inspire individuals and Organizations to transform to their fullest potential! Please ping me if you have any leads. #Learning & Development #Organization Development #Women Leadership #Coaching & mentoring #Content Development #Building International Client Relationship #Consulting #Senior Editor

Hyderabad Area, India

 Established a fully functioning offshore Learning & Development department in <90 days Managed Learning & Development, and Knowledge Management department for a US based Healthcare Software company operating from Hyderabad and Reston offices Supervised a team of Lead Product Coaches, Technical Writers, and Knowledge Management Associates both in India and USA offices Edited product documentation before publishing them to customers and clients, created content and delivered training sessions on Leadership Development and Business Communication Skills

Bengaluru Area, India

 Created Sales and Marketing content for one of India’s leading Payment Apps Verified the Product Offers released and created Bot responses to address customer queries Liaison with Product, Sales & Marketing, and Graphics Design Teams Executed solutions to minimize Customer Queries and Complaints handling time

Cognizant Technology Services, And Synchrony Financial Services, India

Leadership & Organisation Development Consultant, responsible for:- Designed & executed Organization Development strategies for a technology and digital marketing business with >3000 people in order to enhance Organization Performance of our clients- Liaison with top management like Senior Directors to understand the business strategy and help its alignment with project goals to increase Organization Motivation- Collaborated with cross-functional departments like Operations, Human Resource, Business Training and Process Excellence to enhance Organization Capacity through revised systems & processes- Conducted detailed diagnosis across levels and strategically implemented customized solutions to develop a healthy ecosystem that provide for active people engagement with organizations- Assessed various learning technologies and integrated them into businesses to promote continuous learning in order to stimulate innovation and creativity - Designed and validated evaluation frameworks to ensure learning retention and to gauge the efficiency of training solutions - Coached, mentored, groomed & trained senior business leaders to become highly influential individuals who are responsible for business expansion, revenue generation and talent development

Hyderabad Area, India

 Established in-house Learning & Development department across a span of 2000+ employees working for a US based healthcare organization Defined the scope of Learning & Development for the entire organization and mapped competencies for various roles across departments as per the Client and Business requirements Liaison with cross-functional departments like Operations, Business Training Team, Process Excellence, IT and Human Resources to develop competencies and retain top talent Managed a team of Instructional Designers, Communication and Technical Skills Trainers, and LMS administrators to ensure Knowledge Development and Management Pioneered a detailed diagnosis across levels and strategically designed customized L&D solutions to promote knowledge enhancement and talent development

Thailand & Cambodia

Volunteering for a youth development project in Thailand and Cambodia. Primarily focusing on the spiritual development of the Christian youth, along with facilitation of interventions on skill development for potential professionals in the field of BFS, Healthcare, Management, Marketing, & Teaching.A thoroughly thought personal effort towards talent enhancement, professional and social networking, along with Christian community development across Southeast Asia.

Bangalore And Chennai, India

A successful Training Manager, overseeing both core and auxiliary training teams, to deliver influential and cost effective training programs across 1500+ employees. Solely responsible for managing training across two locations.Managed end-to-end training requirements, from hiring to competency mapping of employees, through to ensuring their enhanced performance, along with a high level Client Interaction for business expansion.Development, execution, and management of a comprehensive Learning and Development requirement for experienced professionals across various fields, mainly Insurance, Banking and Financial Services, Healthcare, Research & Analysis, and Finance & Accounting domains.

Bangalore

Technical writing, review and edit the company website, development and execution of training programs on business communication skills for professionals across various departments, including, accounts, supply chain management, R&D and technical teams.

Bangalore

As a Senior Corporate Trainer, was responsible for winning potential business leads, carry out a gap analysis, design and deliver customized training programs, business expansion, excellent client relationship management, pioneered a train to hire project for Wipro.Delivered training programs on Business Communication Skills in English across a wide variety of audience including senior and middle level managers, and project coordinators at Outsource Partners International, Wipro, Cognizant, Synergy, Embassy Groups and Accenture.

Bangalore

A successful corporate journey from being a Customer Service Representative to a successful Training Executive, designing and delivering training sessions on Voice and Accent, Business English, Customer Service, and Cross Culture Training. Was responsible for hiring new candidates, assessing experienced employees, content development, call calibration, monitoring and conducting training programs for the UK and the US based business processes.

Bangalore

Started my career as a secured home loan adviser for a mortgage company based in the UK. Was responsible for generating leads and their conversion as a closed sale.Was an active member of the fun committee called 'Enigma' to ensure increased happiness quotient at work in partnership with a highly motivated human resource team.

Master Of Business Administration (Mba), Training Management & Leadership Development

Masters In Arts, Psychology

Pursuing my Masters in Psychology from IGNOU.

Bachelor'S Degree, Journalism - Mass Communication

Activities and Societies: Represented the State of Karnataka at an International Conference in France and Spain in July-August 2011..

Pre-Univeristy Course, Physics, Chemistry, Math, And Biology

Activities and Societies: Debate team, dramatics leader, elocution expert, and a stand-up comedian at school.