Bernadine Lee Email and Phone Number

● Performs a general evaluation of the initial loan application to verify that application datais complete and meets established FHA orSection 184 policy guidelines.

Provide high quality case management services for agency clients. Implement and monitor workforce investment activities and other appropriate programming within area. Communicate clearly and effectively with supervisor and MET’s administrative office. As directed, or otherwise authorized in writing by MET, represent the agency within the local community.

- Explain the nature of NPH program, procedures, and services to client..- Present critical skills, knowledge, and confidence to clients if they are buying, renovating, or maintaining a home through Homebuyer Education- Assists prospective programs participants in the preparation of housing programs and loan applications documents; secures and reviews credit report and verification of employment and income; make preliminary determination of program eligibility for review or approval. - Schedule and provide long and short term budget and credit counseling for clients by facilitating consultation sessions with clients to review income and debt information- Follow established procedures to verify Intake Information- Develops individualized goal plans and corrective action plans with clients, and maintains periodic contact to check on progress and resolve issues, through email, mail or telephone- Performs early delinquency intervention services as needed.- Coordinates and facilitates special classroom instruction and one-on-one training as needed- Assists with special projects or functions as assigned - Assists in marketing NPH programs, open houses, homeowner orientation, and workshop sessions.- Schedules and conducts NPH orientation, pre- and post-purchase education workshops.- Pre-qualifies clients and recommends appropriate financing program; assists clients in preparing and presenting formal mortgage loan application.- Coordinates with other agencies and organizations regarding homeownership opportunities for NPH clients.- Performs other duties as assigned or required- Coordinates with other agencies and organizations regarding homeownership opportunities for NPH clients.- Enthusiastically promotes the Executive Director's priorities for the operation of NPH

- Presents the critical skills, knowledge and confidence to build, buy, renovate and maintain a home through Home Buyer Education programs; teaches and enhances skills to access and use the commercial systems in the community; explains the value of building personal wealth through home ownership.- Assists in marketing NPH programs, homeowner orientation, and workshop sessions.- Schedules and conducts NPH orientation, pre- and post-purchase education workshops.- Provides technical advice and assistance in acquiring Home Site Lease.- Performs early delinquency intervention services as needed.- Keeps records of activities, including resources expended on clients and projects - Performs Travel Advance forms for travels in Education Department, and makes travel arrangements: in processing of Board Claims in a timely manner.- Reviews and updates polices and procedures for Education Department - Enters data into the computer systems; complies documents and assurance the accuracy and completeness of the HUD & NAHASDA Reports- Enthusiastically promotes the Executive Director’s priorities for the operations of Navajo Partnership for Housing (NPH), Inc.

- Assist in marketing homebuyer orientation and pre-purchase workshop sessions..- Schedule and conduct NPH’s orientation, pre and post purchase education workshops..- Maintain customer and program files.- Provide long and short term buyer counseling for customers in one on one meetings as necessary.- Develop individualized goal plans and corrective action plans with customers and maintain periodic contact to check on progress of plan.- Coordinates with other agencies and organizations regarding homeownership opportunities for NPH customers..

- Greets and assists visitors, and makes them feel comfortable and welcome- Maintains good customer relations with translation as needed.- Explains nature of NPH programs, procedures and services to clients; maintains absolute confidentiality of work-related issues, client records and NPH information- Collects data and provides information within scope of authority.- Prepare client files by obtaining customer credit report - Performs data entry Updates and maintains the HATS client database on a daily basis- Answers all incoming phone calls and directs the caller to the correct person or work group; takes and relays messages as appropriate; - Performs clerical and administrative duties, preparing and processing various documents, and maintaining files.- Assists with special projects or functions as assigned- Supports the relationship between NPH and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and NPH staff.