Berna Fayad Email & Phone Number

I would like to further develop my management, marketing and public/customer relations skills in a professional working environment, which enriches my personality and satisfies my ambitions. My desire is to learn and grow with an organization and become a key team player; and to ultimately specialize in a particular field of interest related to the above mentioned interests.Computer SkillsMicrosoft Office (Outlook, Word, Excel, PowerPoint); Thunder; Dekocast; Visual Dolphin; Microsoft Dynamics CRM etc…CompetenciesCOMMUNICATION SKILLSEnglish: FluentArabic: NativeFrench: FairGENERAL SKILLSTeam player who can prioritize tasks with a strong sense of urgency, having the ability to establish, serve and maintain good networking relations at different levels with excellent communication skills (both written and verbal) ; Strong Interpersonal and presentation skills ; Good analytical skills with the ability to deal with challenging situations using good judgment and diplomacy ; Self motivated with the ability to handle multiple tasks and prioritize tasks; Success oriented with high energy & positive attitude; Efficient, Organized and Reliable; Leadership skills ; Negotiation and convincing argumentation skills ; Customer orientation skills ; Ability of managing others ;Knowledge and/or experience with SWIFT and Anti-Money Laundering (“AML”)software ect…

Listed skills include Administration, Customer Relations, Customer Service, Key Account Management, and 14 others.

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  Service Manager

  Bmb

  Jul 2013 - Present