Bernard Green Email & Phone Number

Austin, Tx, Us

- Supported tech talent in career development with tailored, context-specific advisement- Coached prospective software developers, data scientists, and product designers through project lifecycles to develop real-world demonstration projects that met local customer needs- Implemented product best practices that increased project efficiency, stakeholder engagement, and led students to industry with solid understanding of agile team collaboration best practices- Revamped student curriculums to align with in-demand skills, emphasize project learning, and ensure post-program employability using JTBD (Jobs To Be Done) customer-centered framework

Chicago, Illinois, Us

- Spearheaded the launch of Enterprise Asset Management platform with a product team of engineers, UX/UI designers, and partner integrations- As the New Revenue Product Manager, rallied 25 senior managers to scope, prioritize, and resolve vendor and customer flow issues that unblocked four critical user flows- Led product insights taskforce to aggregate user signal and market research (GTM) from Marketing, Sales, QA, and Customer Success to build product specs, create design mockups, and prioritize product roadmaps across iOS, Android, and Web-based platforms- Wrangled 37 stakeholders to identify, prioritize and introduce a 63% reduction in time-to-completion for a key internal process flow, increasing user workflow capacity 23%

- Led 2 cross-functional teams of technical and non-technical ability on the launch and continuous improvement of whitelisted ecommerce apps and websites that generate $16M+ per month- Managed roadmap, backlog and feature development for client portfolio of 32 businesses- Advised on product insight to aggregate user signal and market research from Marketing, QA, and Help Center to build product specs, create design mockups, and prioritize high-impact user stories- Drove the development of a UX Case Study, spurring a major app redesign for a priority client

New York, New York, Us

Bangkok, Bangkok City, Th

- Launched ecommerce platform and owned GTM strategy to achieve 800% revenue growth- Shipped new subscription model that resulted in 20% increased conversion, as a result of analytics and marketing research- Defined product roadmap to implement soft currency and gamification strategies for increased consumer engagement, using industry best practices to improve onboarding and retention- Revamped manufacturing process flow with QA Manager, reducing production time by 28%

Bangkok, Bangkok City, Th

- Spearheaded price restructuring based on user research, increasing average purchase value 12%- Led development of demand forecast ordering system, reducing average material loss by 16%- Groomed product backlog, compiling and prioritizing unmet needs. Advanced detailed user stories and epics, examining implementation against acceptance criteria

Bangkok, Bangkok City, Th

- Optimized manufacturing process to automate manual analysis, saving 1,000+ staff hrs annually- As the Quality Product Manager , rallied 6 senior managers to scope, prioritize, and resolve 200+operational flow issues and publish 70+ internal support articles in a 1-month org-wide sprint- Redefined customer success KPIs, increasing customer satisfaction 6% and retention 14%

- Founded and built a social media platform to end social isolation with 15k active users- Managed cross-functional, remote-first team of 8 engineers; 1k+ user meetups achieved

Monterey, California, Us

- Devised travel demand strategy to mitigate population increase, diverting 2,002mt of CO2 in 2015- Advised planners on increasing in bicycle ridership and bicycle parking facilities (14 and 23%, resp.)