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Bernard Acuña is listed as Team Leader at GlobalTek BPO Inc., based in Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Bernard Acuña.
Bernard Acuña previously worked as Information Technology Team Lead at Globaltek Bpo Inc. and IT Head at Waxzee Incorporated.
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• Results-driven professional delivering a progressive, eleven-year career in information technology.• Consistent success leading IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.• Expertly undertake technical support operations, diligently troubleshooting issues to determine the root causes and prevent recurrence. • Process improvement champion with a strong background in implementing new procedures and technologies to reinforce security posture, enhance operational efficiency, and control costs.
Listed skills include Online Gaming, Active Directory, Gaming Industry, Online Gambling, and 18 others.
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Cabanatuan, Central Luzon, Philippines
We are an in-house BPO company who specializes in the medical claims field with the goal to help the underserved and at-risk disabled population in their quest to receive all the disability benefits they medically, legally, and ethically qualify for from both government and private entities. We develop medical evidence that helps our clients navigate the complex disability benefits journey to improve their life trajectory.
Buendia, Makati
Waxzee Inc. was established in 2015. A fully licensed online gaming and entertainment company that provides the very best in online casino games to thousands of customers worldwide. Affiliated by VIVO Gaming is a world leader in Live Dealer Gaming, which presents first-rate iGaming solutions.Selected Projects… Played a key role in setting up network infrastructure for Live Casino Facilities from scratch and specific projects as directed. Initiated transformative IT policies designed to harden system security, including enhanced measures for password requirements and user access. Spearheaded new procedures for Helpdesk documentation, enabling the development of a comprehensive knowledge base of common issues and solutions to improve Helpdesk efficiency. Implemented the backup power supply for valuable servers, network-connected devices and desktops within the premises. Implemented and improved On-line Casino’s lighting design and principles such as Open Concept approach.
Pbcom Tower, Ayala, Makati
Caspo Incorporated is a fully licensed online gaming and entertainment company that provides the very best in online casino gaming platforms to thousands of worldwide customers daily. Manages and carries many branding in the market. One of the famous brand names is www.188bet.com, which utilizes highly stable and secure gaming software and likewise offers the widest selection of games available for live betting.Selected Accomplishments… Played a key role in setting up network infrastructure for Live Casino Facilities of CrownTech Entertainment. Managing Active Directory and Group Policy for centralized management of over 1000 users. Undertake other duties and specific projects as directed, which may include researching new technology and developing innovative approaches to new challenges. Implementation and management of live video streaming services to all end-users. Responsible for liaising with vendors and purchasing software and hardware devices. Management of VMware Workstation/Servers Management of All-In-One Server Monitoring Servers - PRTG Resolving issues met on significant access for day-to-day activities of users. Provide training, mentoring and counseling of junior Helpdesks
Cabanatuan City
Selected Accomplishments… Performed troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys. Quickly learned and master proprietary applications.
Quick answers generated from the profile data available on this page.
Bernard Acuña works for GlobalTek BPO Inc..
Bernard Acuña is listed as Team Leader at GlobalTek BPO Inc..
Bernard Acuña is based in Central Luzon, Philippines while working with GlobalTek BPO Inc..
Bernard Acuña has worked for Globaltek Bpo Inc., Waxzee Incorporated, 188Bet (Caspo Inc.), and Blas Edward'S Computer Shop.
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Bernard Acuña is listed with skills including Online Gaming, Active Directory, Gaming Industry, Online Gambling, Casino, Affiliate Marketing, It Strategy, and Project Delivery.
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