We are an in-house BPO company who specializes in the medical claims field with the goal to help the underserved and at-risk disabled population in their quest to receive all the disability benefits they medically, legally, and ethically qualify for from both government and private entities. We develop medical evidence that helps our clients navigate the complex disability benefits journey to improve their life trajectory.

Waxzee Inc. was established in 2015. A fully licensed online gaming and entertainment company that provides the very best in online casino games to thousands of customers worldwide. Affiliated by VIVO Gaming is a world leader in Live Dealer Gaming, which presents first-rate iGaming solutions.Selected Projects… Played a key role in setting up network infrastructure for Live Casino Facilities from scratch and specific projects as directed. Initiated transformative IT policies designed to harden system security, including enhanced measures for password requirements and user access. Spearheaded new procedures for Helpdesk documentation, enabling the development of a comprehensive knowledge base of common issues and solutions to improve Helpdesk efficiency. Implemented the backup power supply for valuable servers, network-connected devices and desktops within the premises. Implemented and improved On-line Casino’s lighting design and principles such as Open Concept approach.

Caspo Incorporated is a fully licensed online gaming and entertainment company that provides the very best in online casino gaming platforms to thousands of worldwide customers daily. Manages and carries many branding in the market. One of the famous brand names is www.188bet.com, which utilizes highly stable and secure gaming software and likewise offers the widest selection of games available for live betting.Selected Accomplishments… Played a key role in setting up network infrastructure for Live Casino Facilities of CrownTech Entertainment.  Managing Active Directory and Group Policy for centralized management of over 1000 users.  Undertake other duties and specific projects as directed, which may include researching new technology and developing innovative approaches to new challenges.  Implementation and management of live video streaming services to all end-users.  Responsible for liaising with vendors and purchasing software and hardware devices. Management of VMware Workstation/Servers Management of All-In-One Server Monitoring Servers - PRTG Resolving issues met on significant access for day-to-day activities of users.  Provide training, mentoring and counseling of junior Helpdesks

Selected Accomplishments… Performed troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys. Quickly learned and master proprietary applications.