Bernard Decena

Bernard Decena Email and Phone Number

Vice President Operations @ interTouch
singapore, singapore
Bernard Decena's Location
Singapore, Singapore
Bernard Decena's Contact Details

Bernard Decena work email

Bernard Decena personal email

n/a
About Bernard Decena

Technical services professional with a total of 25 years international experience in network design and setup, customer service, pre-sales, project managemet and technical operations. Of which 21 years is in hospitality industry running customer service and technical operations.Core CompetenceProject Management • Supplier Negotiations • Customer Service Management • Technical Planning • Operations Management • Pre-sales skills

Bernard Decena's Current Company Details
interTouch

Intertouch

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Vice President Operations
singapore, singapore
Website:
intertouch.com
Employees:
601
Bernard Decena Work Experience Details
  • Intertouch
    Vice President Operations
    Intertouch May 2020 - Present
    Singapore
    Responsible for and owns the effective delivery of technical support services within the division globally. These divisions include: Pre-Sales, Call Centers, NOC and Tier 3 teams, Project Delivery, Project Management Office, Pre-Sales, and Training and Quality Assurance. The role will also be responsible for field engineering processes, but not the field engineering resources.
    View
  • Intertouch Pte Ltd.
    Pre-Sales Director, Apac-Mea
    Intertouch Pte Ltd. Jan 2017 - May 2020
    Singapore
    Responsible for scoping solution that includes continuous delivery of services, services startup, and transition, initiate people, technology, and process transformation as ongoing refresh, meeting client's specifications, strategic direction, technology context, and business needs. Provides coaching and professional development to sales associates & team members to enhance their product knowledge, technical acumen, and technical sales skills.
    View
  • Ibahn
    Solutions Architect & Pre-Sales Director, Asia Pacific
    Ibahn Jan 2013 - Jan 2017
    Beijing City, China
    View
  • Ibahn
    Regional Operations Director, North Asia
    Ibahn 2008 - Jan 2013
    View

Bernard Decena Skills

Vendor Management Telecommunications Operations Management Project Management Pre Sales It Management Service Delivery Team Management Integration Team Leadership Management Troubleshooting Data Center Itil It Operations It Service Management Outsourcing Crm System Deployment Saas Teamwork Project Delivery Positive Can Do Attitude

Frequently Asked Questions about Bernard Decena

What company does Bernard Decena work for?

Bernard Decena works for Intertouch

What is Bernard Decena's role at the current company?

Bernard Decena's current role is Vice President Operations.

What is Bernard Decena's email address?

Bernard Decena's email address is bd****@****ahn.com

What skills is Bernard Decena known for?

Bernard Decena has skills like Vendor Management, Telecommunications, Operations Management, Project Management, Pre Sales, It Management, Service Delivery, Team Management, Integration, Team Leadership, Management, Troubleshooting.

Who are Bernard Decena's colleagues?

Bernard Decena's colleagues are Miki Deng, Subodh Singh, Bonna Ofiana, Fahzeen Mohammed, Micko Mabunga, Sachin Gurav, 毛弘海.

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