Leads the Data Visualisation Center of Competence for Airbus Commercial:Provides Business Values by developing, maintaining Business Solutions. Set up and ensures Data Visualisation platforms and Expertise in self service mode to support Airbus Digital Journey.

Working in IT infrastructure - IT Infrastructure provides products & delivers services to Airbus Users such as PC, Network & Communication, Hosting.End to End accountability of IT service Management Tooling (Leading project & run team) - 8 people, 4.5M€ Budget – delivering for ICT community & end users.Supporting Incident Management for all Airbus (80.000 incidents/month) & Request Management (25.000 requests/month).Key achievements>Incident, Problem & Change tool migration (data migration, Reporting, Interfaces), including automation of BackOffice incident exchange.>Knowledge Management for ICT : Unified process (L1 to L3) to support shift left leading to Tool convergence & reduction of Incident volume & Time to close (60.000 – 75% Level1 incident/month supported by related knowledge articles)>Request Management tool: End-User oriented with a strong process harmonization leading to tool convergence. Deployment done in Agile Scrum mode with 5 major releases.>Move to Airbus India Captive Plateau the Operations & Maintenance Activities (1.1M€ savings = 50%) Expertise: E2E accountability, MFT way of work, Offshore workforce organization

Leading project & run team (6 people, 1.5M€ budget) for Entry into Service activities in the Infrastructure Team.>Organize Supply Chain with the Delivery Manager,>Tooling definition, set up & run,>Finance control for the full EIS activities (30 people, 11M€ budget)>Continuous ImprovementStructures Supply chain (Contracts set up & follow-up) >Move from Time & Material to Services contracts with Service Catalog set up & Supplier Management>Change management with the Internal Expert & Customer,>Expertise Delivery for Server, Database & Mid-Tiers (Agility, Scope Extension), Infrastructure Project lead (Transparency), Performance Test & Mockup services (Improved quality).Structure a service mockup delivery for early tests – Customer centric - to accelerate EIS activities => Reduce average Entry into Service lead time by 20%.Process & Tooling for Entry Into Service>Develop a “Cost to Price” catalog for EIS>Set up ticketing tool to manage activities, to trace Business funding enabling common billing with our supply chain (saving: 1M€ - 10%)>Set up a tool to manage BackOffice packageExpertise: Airbus Finance Procedure & Tool, “Cost to Price” catalog, Procurement Procedure & Tool.

Working for IT governance that defines & deploys Quality Standard to Project & Services, Resources / Suppliers Management.In charge of quality deployment towards Infrastructure & Business Projects, Operations & Services>Create a common Quality culture by deploying Problem Management, Standard Project Management, Supplier Management,>Ensure full buy in at all levels, showing its added value to structure project and deliver services,>Deploy a unique and consistant Quality system; integrating ITIL in compliance with the EN 9100 certification.Expertise: Airbus Quality System – EN9100, Procurement Procedure & Tool, ITIL.

Working for the IT Governance >Leads tools and processes of the CMMI driven approach in Airbus Information System. Focus on Requirement Management, Configuration Management and Change.>Lead Project Management Tool setup & deploymentExpertise: Requirement & Test Management & Traceability

SQLI - IT Services company - Experts of the IT transformation of organizationsFor AIRBUS>Coordinates the development and deployment of the IS processes,>Set up the 1st map of IS Processes on Mega based on EN9100 and CMMI Approach,>Deploy Traceability Process and Tool (Reqtify).For SQLI>Defines & develops CMMI Improvement,>Deploys CMMI practices (Training, Coaching, Monitoring & Control).Expertise: CMMI, Process Modelling

Micropole (Spheris) - Consulting and engineering company, partners its customers in the Performance Management, IT Transformation and Data Governance fields>Creation and development of a local office including customer leads, team building (10 people), logistics.>IS projects and maintenance activities for several customers -Telecoms: France Telecom, -Energy: EDF/RTE, Total -Hospitals, Automotive.Main achievements-Major issues management in Electricity transport (development & deployment in all Transport organizations), Knowledge Management for Logistic Company, Automotive software delivery for all retailers.-Mail/Collaborative tooling Operations.-Monitoring tool for email & collaborative toolExpertise: Lotus Notes, DotNet, Websphere, Mail, LdapEntrepreneurial Mindset, Customer approach, Project Management Practices, Team Management, Lean Leadership Model

Global player in construction and services, Bouygues Construction designs, builds and operates buildings and structures.>PC - Harmonization of PC configuration and masterization, assets management,>Back Office - Server configuration, Mail & Collaborative tool deployment,>IT Maintenance & Operations for Payroll, Accounting,>Set up Maintenance contract,>Set up a service catalog with related chargeback system,>User training and support.Expertise: Service Catalog, Chargeback, Supplier Management, Network operations, Collaborative Software, PC support, E2E accountability

>Definition of training contents - hardware and software,>For local customers: Operating System, Office Tool, Automation, LAN,>For Technicians & Engineers: Languages (Basic, Cobol, C, Unix), Operating System.Expertise: Customer Approach, Training organization & skills

CERFRAnce - Accounting and financial office for agriculture customer >Software analysis and development,>Accounting software set up & deployment to Customer.Expertise: Analysis, Development, customer Approach