• Responsibilities Include or have included:o Co-Inventor of a patent-pending Enterprise Risk Management SaaS application, which has been acknowledged in Gartner’s Magic Quadrant and Forrester’s Wave.o Part of the executive team and key decision maker in various aspects of company strategyo Architect all aspects of the system. o Engineering Provide technical leadership and engineering responsibilities, working with key strategic partners. Drive product-centric look-and-feel of the product Discuss and review functional specifications with customers and staff Write technical specifications for team engineers Set priorities of new features and bugs Designed and developed original version (1.0) of LogicManager software application, released in the fall of 2005 Develop policies and procedures for the engineering team to follow Implemented a business intelligence tool into the application to provide robust ad-hoc reporting. Implemented a data security strategy for reporting. Wrote numerous Oracle objects to support the business intelligence environment.o Support Setup of case management systems Lead support team and respond to customer inquiries and issues in regards to all aspects of the usage of software application Develop policies and procedures for the support team to follow Provide personalized training to customers on an as needed basiso Operations Setup and maintenance of network infrastructure including VoIP Setup and maintenance of internal/external servers and applications Setup and maintenance of hosting provider of the company website. Setup and maintenance of hosting provider of our SaaS application Setup and maintenance of Oracle Databases.

• Responsibilities Include:o Design and Develop Intranet ColdFusion applications to support business needs.o Member of SAP development team Review functional specifications Write technical specifications Develop custom ABAP programs Develop business workflowso Develop Brio reports using information from a corporate data warehouse.

• Houghton Mifflin Co. (www.hmco.com) Boston, MA (Jan. 2003 – June 2004)• Responsibilities Included:• Converting SQR scripts to Perl script. • Converting Perl scripts accessing Sybase into Perl accessing Oracle, utilizing Perl DBI.• Writing Unix and Perl scripts to generate scripts to extract data from Sybase (BCP) and import into Oracle (SQLLoader).• Writing business requirements based on existing scripts.• Part of development team to expand functionality of business application on IBM mainframe using COBOL, IMS, and DB2• Part of development team, expanding functionality of PowerBuilder 6.5 & 8.0 systems.• BancTec Inc. (www.banctec.com) Dallas, TX (March 2000 – Nov. 2002)• Responsibilities Included:• Meeting with clients to gather requirements. • Writing Functional and Detail Specifications.• Writing technical proposals based on requirements. Recommending server sizes, storage devices, networking, and software.• Installing proprietary software as well as DBMS software (Oracle & SQLServer), Hardware, and operating systems.• Ensuring that customer enhancement specifications are delivered• Integrating proprietary software with client systems• Tuning of database and server settings.• Working with developers to performance tune applications, mainly from a SQL standpoint.• Writing PL/SQL and T-SQL, triggers and stored procedures, which bridged gaps between the application and the business data.• Writing PL/SQL and T-SQL to extract information for use in reporting matrix.• Provide expertise in process engineering and reengineering.• Provide customer service after installation.• Required to travel extensively throughout the United States.

• Image and Workflow System Administrator – Commercial Lines BPR II System• Decreased the time to underwrite a Commercial Line Property and Casualty policy by 30%.• Responsible for the stability and maintenance of Plexus software running on Sun Solaris 2.6 servers and Windows NT Terminal servers using Citrix MetaFrame.• Responsible for enhancements of workflow mapping, using Meta Software Workflow Analyzer.• Involved with technology and architecture decisions.• Lead Architect, Developer, and Project Manager – Allmerica Claims Inventory Management System• Prior to installation of project, claims examiners had only weekly knowledge of their inventory. Project provided claims examiners with up to the second knowledge of inventory and past performance.• Designed DB2 tables on OS390 system that summarized and historically logged all activity that occurs on medical and dental claims.• Designed and oversaw all PowerBuilder development of presentation layer of the system. Used Sybase’s MDI Gateway to access the information stored on the mainframe.• Administrator, Developer, and Project Manager – Allmerica Medical Management System• Designed rewrite of entire managed care system from MicroFocus COBOL to PowerBuilder.• Decreased the amount of time to add or modify correspondence from a 2-week effort down to 1-day effort.• Administrator and Developer – IVR Systems• Redesign of existing application, decreased the transfer to CSR by 40%.• Responsible for the everyday maintenance and development of all of Risk Management’s voice response units.• Redesigned applications, using a proprietary GUI application that generated REXX.• Lead Developer and Architect – Medical and Dental Claims System• Designed and developed batch COBOL and IMS system that adjudicated medical and dental claims without the need for examiner review.• Designed and developed COBOL, IMS, and CICS system that automatically distributed claims to examiners.