1. To manage the FET help desk unit. This unit is responsible for the support of the FET Colleges that are using the ITS Integrator software.2. Provide system support on the financial sub systems to clients.

1. Consultation on all the fin. modules. This includes the following systems, with the activities relevant to the specific financial area:• Financial codes structures – the planning of a financial code structure that will allow sufficient management reporting, as well as defining a chart of accounts that can be used to prepare financial statements. • General ledger – assisting with the trial balance & clearing of any errors to allow for auditing of the fin. systems.• Budgeting – preparing & loading of budgets for the new financial year.• Procurement management – reconciling the control accounts with the GL. This includes the creditors control & the stock accounts. In addition the reconciliation of the commitment –, and accrual acc. would also be reviewed to ensure queries are resolved when auditors arrive on site. • Student debtors – reconciling the control acc. with the GL. Assisting with reporting to management on outstanding debt and preparing fee structures for annual registrations.• Sundry debtors – reconciling the control accounts with the GL. • Counter & cash book – bank statement reconciliation, as well as cash book reconciliation with the GL.• Meals & point of sale – reconciliation of the control acc. with the GL.• Financial aid – reconciliation of the control accounts with the GL.3. Training for existing clients on the ITS software.4. Implementation training of new systems.5. Marketing and demonstration of ITS software.6. Documenting the various business processes within each of the different fin. areas, as well as recommending better or improved processes where necessary.7. Analyzing of existing finance business processes to streamline all fin. activities & implementing best practices where necessary.8. Implementing student debtors acc. management; implementing best practice of debt reporting & monitoring.9. Worked with numerous clients over the years & gained vast experience on best practice within the different financial areas/systems.

1. Performed client support on all the finance modules that the ITS ERP solution provides. This includes the following systems:• Financial codes structure• General ledger• Budgeting module• Procurement management – this includes purchasing, creditors and stores• Student debtors• Sundry debtors• Counter, mail recording – which include the receipting and sundry payments that are processed• Cash book – which include the reconciliation of bank accounts• Meals & point of sale• Financial aid2. Training for clients on all of the above mentioned software.3. Implementation training for new clients on the financial modules.4. Recording of specifications for new product development within the financial systems.5. Accounts manager for 4 Universities in Ghana. I was responsible for first line of support during the first six months of implementation.