Bernard Olson Email & Phone Number

Reputation Management Consultants

As the Vice-President of Guest Experience I work closely with the founder and CEO of Reputation Management Consultants in the further development and evolution of the brand. I oversee the Operations, Marketing, New Product Development, and Research & Development functions of the organization.Functions Include:-Plan, develop, organize, implement, direct and evaluate the performance of the functional areas of responsibility.-Participate in the development of Reputation Management Consultants plans and programs as a tactical partner in evaluating and advising on the impact of long-range planning.-Develop credibility by providing timely and accurate analyses of budgets, project proposals and business trends in the multiple functional areas in order to assist the CEO and others in performing their responsibilities.-Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of Reputation Management Consultants.-Establish credibility throughout Reputation Management Consultants as an effective developer of solutions to business challenges.-Provide technical/professional advice and knowledge to others within the various areas.-Continual improvement of processes and procedures through education of department managers.-Act as the company spokesperson for media communication excluding financial, investor relations and legal matters and represent the company in community related activities.

Santa Ana, Ca

As the director of business development at SEOP I was responsible for developing and implementing a comprehensive internal and external marketing plan that would increase revenues and profits. This position is expected to uphold the mission and values established by SEOP.As Director of Business Development I was responsible for:-Implementing the recommendations of the strategic marketing plan.-Performing market research and analysis.-Furnishing marketing advice, counsel and general staff support to all departments within the organization.-Evaluating operational issues to determine how competitive and current it is with the latest trends in the industry.-Monitoring external and internal environment for development of new market segments.-Assisting in or produces feasibility studies/business plans for new product development.-Developing marketing campaigns for new products and services. This includes formulating a specific budget and expenditure plan for each.-Managing specific corporate programs.-Developing brochures or other print or electronic ads to market corporate services.-Was responsible for recruitment and orientation.-Preparing marketing campaigns for new employees coming on board.-Assisted in developing an ongoing guest-relations program for our employees.-Demonstrated knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.-Assisted in planning of any event that highlights corporate services.-Assisted in developing an evaluation process to gain feedback from constituents.-Performed public speaking to volunteer organizations and committees regarding public relations, marketing and development.-Developed and maintained marketing budget.

Master'S Degree, Communication, General

Bachelor'S Degree, Communication And Media Studies