Bernard S

Bernard S Email and Phone Number

Driving Digital revenue and transformation @ Jubilee Insurance
nairobi, nairobi area, kenya
Bernard S's Location
Nairobi County, Kenya, Kenya
Bernard S's Contact Details

Bernard S work email

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About Bernard S

I am a seasoned financial services professional with over 9 years of experience in consumer banking, digital onboarding, bancassurance, wealth management and financial advisory. My expertise lies in optimizing strategies, and driving revenue growth. Currently, am leveraging my expertise at Jubilee Insurance to develop and implement strategic sales initiatives across various online channels, including social media platforms, and digital marketplaces.Additionally, am laying the foundation to increase online sales, improve conversion rates, and expand market reach through effective channel management and targeted marketing strategies. Skilled in utilizing advanced digital tools and analytics to drive customer acquisition, retention, and satisfaction. Strong ability to collaborate with cross-functional teams, including marketing, IT, and product development, to deliver integrated solutions that align with business objectives.Key Skills include:Digital Sales Strategy: Expertise in crafting and executing comprehensive digital sales strategies that align with business goals and maximize online revenue opportunities.Performance Optimization: Proficient in using data analytics and performance metrics to identify trends, optimize digital sales processes, and drive continuous improvement.Channel Management: Experienced in managing multiple digital sales channels, including affiliate networks, and social media, as well as ensuring consistency and effectiveness across all platforms.Customer Experience: Committed to enhancing the customer journey through personalized sales approaches, streamlined processes, and exceptional service, resulting in increased customer satisfaction and loyalty.Cross-Functional Collaboration: Effective communicator with a track record of working closely with marketing, technology, and sales teams to implement integrated digital strategies and achieve business objectives.When not thinking about digital strategies and execution, i preoccupy with Cyber security and risk management. Open to learning the latest trends in cybersecurity to build organizational resiliency for business continuity

Bernard S's Current Company Details
Jubilee Insurance

Jubilee Insurance

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Driving Digital revenue and transformation
nairobi, nairobi area, kenya
Website:
jubileeinsurance.com
Employees:
1398
Bernard S Work Experience Details
  • Jubilee Insurance
    Channels And Digital Sales
    Jubilee Insurance Feb 2024 - Present
    Nairobi County, Kenya
    Responsibilities Include:Strategy development - Developing and implement digital strategies for online sales channels to meet overall sales targets and business objectives.Channel Management - Overseeing the management of online sales platforms such as Jubilee website, and social media channels in collaboration with marketing and corporate teams.Sales Optimization through monitoring and analyzing the performance of online sales channels using analytics tools. Track key metrics such as conversion rates, average order value, and customer acquisition cost.Spearhead partnerships with affinity and aggregators (Insurtech's) to distribute embedded products to the niche markets. Marketing Campaign Management and promotion - Collaborate with the marketing team to plan and execute online marketing campaigns, including email marketing, paid advertising, SEO/SEM, and social media promotions.Customer Support: Ensure that online customer support processes are effective and efficient. Address customer inquiries and resolve issues related to online sales.Sales Forecasting and Reporting - Develop sales forecasts for online channels based on historical data, market trends, and business goals. Additionally, prepare and present regular reports on online sales performance, including sales figures, channel effectiveness, and ROI from marketing activities.Product Management - Ensure that product listings on online channels are accurate, up-to-date, and optimized for search and conversion.Team Coordination: Cross-Functional Collaboration: Work closely with other departments such as marketing, IT, and customer service, to ensure a seamless online sales process.
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  • Standard Chartered Bank
    Digital Portfolio Manager
    Standard Chartered Bank May 2016 - Jan 2024
    Nairobi, Kenya
    Responsibilities Included :1.Client Relationship Management - Developed and maintain strong relationships with clients by understanding their financial goals, needs, and preferences.2. Account Management - Managed client accounts, including reviewing account activity, handling inquiries, and addressing any issues or concerns. Also, identify opportunities to cross-sell or up-sell banking products and services, such as loans, credit cards, and investment options.3. Financial Planning and Advisory - Offered financial planning services and advice, including investment strategies as well as recommend suitable financial products and services based on clients' financial situations and goals.4. Business Development - Proactively sought new business opportunities and develop strategies to attract and onboard new clients. Also, build and maintain a network of contacts to generate leads and referrals.5. Service Excellence - Ensured high standards of customer service and satisfaction by addressing client needs promptly and effectively and handle any complaints.6. Financial Analysis and Risk Management - Analyzed clients' financial situations to assess risk and provide appropriate recommendations or solutions.7. Compliance and Regulatory Adherence - Ensured that all banking activities comply with relevant laws, regulations, and internal policies.8. Team Collaboration - Collaborated with other departments and teams within the bank like financial advisors, and Service managers, to deliver comprehensive client solutions.9.Training and Development: Participated in ongoing training and professional development to stay updated on industry trends, products, and regulations.10. Market updates - Stayed informed about market trends, financial products, and competitor activities to provide relevant and up-to-date advice to clients.11. Product Expertise: Maintained deep knowledge of the bank's products and services to effectively match client needs with appropriate solutions.
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  • Wanandege Sacco
    Business Development Officer
    Wanandege Sacco Apr 2015 - May 2016
    Nairobi
    Main Duties :1.Member Recruitment and Retention - Identify and engage potential members through outreach efforts and facilitate the onboarding process for new members, ensuring they understand the benefits and responsibilities of SACCO membership.2. Product and Service Promotion - Promote the SACCO’s financial products and services, such as savings accounts, loans, and investment opportunities.3. Loan and Savings Portfolio Development - Identify opportunities to increase the SACCO’s loan portfolio by targeting potential borrowers and promoting various loan products.4. Relationship Management - Provide excellent customer service and support to members, addressing their inquiries and resolving any issues related to their accounts.5. Business Partnerships: Establish and manage relationships with local businesses, organizations, and community groups to foster partnerships and increase SACCO visibility.5. Community Engagement - Actively participated in community events and initiatives to build the SACCO’s presence and reputation within the community.6. Performance Monitoring and Reporting - Tracked key performance indicators (KPIs) related to business development activities, such as membership growth rates, loan disbursements, and savings balances.7.Compliance and Regulatory Adherence - Ensured that all business development activities adhere to relevant regulations, policies, and procedures governing SACCO operations.8. Documentation: Maintained accurate records of business development activities, including member interactions, loan applications, and promotional efforts.
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Bernard S Education Details

Frequently Asked Questions about Bernard S

What company does Bernard S work for?

Bernard S works for Jubilee Insurance

What is Bernard S's role at the current company?

Bernard S's current role is Driving Digital revenue and transformation.

What is Bernard S's email address?

Bernard S's email address is be****@****hoo.com

What schools did Bernard S attend?

Bernard S attended The Chartered Institute For Securities & Investment (The Cisi), Mount Kenya University, College Of Insurance, The Chartered Institute For Securities & Investment (The Cisi), Moi University.

Who are Bernard S's colleagues?

Bernard S's colleagues are Joyce Wakiuru, Susan Wanjiku, John Musau, Cynthia Alice, Faith Minoo, Hellen Maloba, Serah Njoroge.

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