Every day, hundreds of companies rely on Humm to better understand and improve their customer experience in real-time. Founded in 2012, Humm's on-premise feedback platform helps hospitality and healthcare brands like Marriott, Disney and Yale-New Haven Hospital collect, take immediate action on, and track long-term trends in real-time customer feedback. The company collects more than 850,000 pieces of customer feedback every month, with clients attributing incredible business results to Humm -- from improved third-party reviews to increased provider reimbursement to double-digit revenue growth.

Oversee all marketing technology projects at T3. Serving as a digital pathfinder, bringing provocatively creative thinking to projects while keeping them firmly grounded in technological realism. My passion for innovation is a driving force in the collaborative, creative and technology thinking that goes into all of our digital solutions.Work across agency teams to integrate technology at both strategic and tactical levels. Work collaboratively with T3's creative and media departments to help conceptualize and develop best-in-class interactive work.

Serving in a highly motivational and matrixed leadership position within the frog Austin studio's technology team leading multiple software technology projects simultaneously that empower our clients with visually compelling user experiences across a variety of content areasResponsibilities include;· Leading multiple releases of sophisticated, high quality software solutions using a variety of development methodologies, including iterative Agile hybrids against extremely aggressive deadlines· Defining best practices and case studies for software development and quality assurance as well as for the day-to-day operations, utilization rates, and personnel management of a diverse, geographically distributed team of Technical Architects, Technologists, QA Engineers, and Technology/Solution Managers· Serving as primary technical point-of-contact for business development efforts such as proposals, pre-sales meetings, project estimation/scoping activities, and resource allocation· Preparing and delivering proposals and presentations to all levels of a client's organization, including executives· Managing day-to-day activities and career development of 10 members of the Austin studio's technology team and serve as a mentor in the areas of technology architecture and software development

Offer consulting services that help firms determine the most appropriate software technology solutions to build or buy and resource expert software designers and developers for creating custom software applications in areas that include enterprise and consumer software solutionsResponsibilities Include;· Founder, co-founder and senior advisor to several software technology ventures· Provide executive leadership to start-up companies in the area of software design and development. Deliver commercial, enterprise-class software technologies as chief architect and lead software developer in all software solution implementations· Oversee financial, business development, envisioning, planning, implementation and all other software life-cycle activities· Provide executive-level support in the capacity of a Virtual CTO· Build and direct multiple projects with cross-function, multi-location teams· Work with partner vendors and resellers in procuring and managing all partner solutions and service level agreements· Design solutions that take advantage of open source and existing assets as a cost control strategy· Provide expert witness investigation and testimony in support of software litigation for client companies

Senior leader within a dynamic and energetic software organization responsible for the software infrastructure hosting the day-to-day operations of the corporationResponsibilities Included; · Led teams of software developers, release engineers, product managers, and project managers in multiple development centers globally in support of Dell's Product Group Software and Information Technology divisions· Managed purchase processes, budget/cost controls, vendors and service level agreements within a budget averaging $10M annually and supporting approximately 3,000 employees· Established a new software service department accountable to and in support of the entire Product Group Software division · Oversaw software architecture and development, the management of both local and global software engineering staff, the evaluation, testing and integration of new, cutting-edge technologies, networking and systems architecture, work-flow analysis, business process improvement, and infrastructure applications· Managed Product Management staff supporting the business and software requirements for Dell’s Global Order Management systems processing $billions in sales each quarter· Managed the monitoring of distributed systems responsible for all aspects of 24x7 IT Operations including data networks, servers, operating systems, storage, databases, data centers, information security and all related functions in support of the Product Group organization's global release engineering processes· Managed and ensured compliance with regulatory requirements, best practices, and policies and procedures

Provided software architecture, consulting and support to an executive management team that included some of the leading names in high availability and disaster recovery solutions supporting technical growth within the company Responsibilities Included; · Provided management and direction to the Software Support and Product Services organizations within the Americas business group· Reported directly to the CEO and worked with all levels of executive management, engineering, and quality control to strategically plan product releases· Managed and mentored engineering personnel to include performance reviews, salary reviews, and corrective action· Served as a Software Architecture mentor to the engineering team during development and deployment phases · Managed the monitoring of distributed systems responsible for all aspects of 24x7 IT operations including data networks, voice systems, servers, operating systems, storage, databases, data center, information security and all related functions in support of the company’s business in North America· Led staff management, project management, budgeting/cost control, vendor management, and effectively interfacing with local and global technology counterparts· Led Technical Sales consulting to our North American sales efforts

Software Architect and Consultant for a leading provider of electronic commerce solutions that enabled the computer industry's suppliers, resellers and end users to buy and sell computer products online Responsibilities Included; · Served as a Software Architect delivering commercial, enterprise-class software technology and as a lead software developer in several major software solution implementations· Managed several consulting teams in the architecture and delivery of multiple enterprise-level configuration applications for several large clients· Architected configuration technologies that created new revenue opportunities and efficiencies for the business· Worked with engineering executives internally and externally to plan consulting projects and implement production web applications· Worked extensively in talent recruiting efforts across the company

Engineered software using the first release of Sun Microsystem's Java programming language for release on the IBM Net Station. Also helped with technical pre-sales supporting IBM sales teams.

Architected and engineered a geo-technical software solution for field engineers to simulate the flow of underground water contamination.

Led, supervised and served as a member of an armor unit in training, offensive and defensive combat operations.Responsibilities Included;· Served and assisted staffs at battalion or higher level· Served as a gunner on an M1A1 battle tank, participated in the Army's Excellence in Armor program and international assignment during Operation Desert Storm· Presented and communicated effectively with the highest levels of leadership in participating in several Soldier of the Month, Quarter and Year boards· Awarded several Army Achievement Medals, Army Commendation Medals, including one with valor, and multiple campaign service medals