Implement and execute promotional medical education programs. Programs include live advisory board meetings and speaker training meetings, meeting summary reports, on-site conference support and coverage, web-based programs, as well as other promotional programming• Manage and execute logistics.• Mentor and supervise Project Coordinators.• Develop a proactive relationship with clients.• Manage budgets, reconciliations, and timelines

• Work directly with client brand team to strategize and implement speaker bureau initiatives for the year• Provide Marketing team with weekly, monthly and annual reporting• Research and analyze trends to report on monthly forecasting and budgets• Prepare and deliver quarterly business review presentations to client teams via WebEx or in-person• Work closely with client teams on process improvement initiatives and develop plans to meet or exceed customer service experience to both client and their customers• Monitor meeting coordinators workload to ensure service level agreements are not impacted negatively• Conduct yearly re-contracting efforts, keeping accurate records of contracting status and reporting back to client via weekly updates• Maintain relationships and work directly with health care providers on a daily basis in regards to programming, contracting, scheduling, training, and honorarium cap tracking• Assist senior meeting planners/program directors at offsite product theater/speaker training event with setup/breakdown, registration, breakout rooms, travel and ground transportation for attendees• Collaborate and work closely with other internal departments such as our IT, creative and editorial teams on special projects and system enhancements

• Responsible for managing all promotional meeting logistics scheduled in an assigned region(s) in the United States for a major pharmaceutical client• Primary responsibilities included venue contracting, menu selections, attendee management, securing audio/visual requirements, speaker recruitment and transportation/lodging• Managed vendor relationships to ensure better contract negotiation for future events• Managed the shipment of all material to sales rep or event site as needed• Acted as direct liaison for speakers and sales rep• Monitored speaker engagement activity to ensure yearly compensation limit is not exceeded and prepare on-the-spot compensation reports at the client’s request• Prepared weekly program activity report to keep track of projected program count versus actual count

Assist sales reps with registering FDA speaking engagements nationwide for a major pharmaceutical company• Daily functions include ensuring speakers are contracted, trained and paid honorarium for promotional speaking engagements, reviewing speaker’s compensation with sales rep and follow up with all outstanding speaking engagement issues such as venue updates, program cancellations and speaker’s expenses• Continuously follow up with health care professionals across the United States to ensure receipt of FDA contracts and that appropriate training was completed within target date• Document all interaction with health care professionals utilizing the client’s proprietary database and appropriately escalate any issues that need immediate attention from managers or other departments within the company• Improve team’s productivity by introducing more efficient ways to utilize advanced features in Microsoft Word and Excel, including using mail merge, customized Outlook email templates and manipulating Excel spreadsheets• Selected as lead coordinator for pilot program for potential new business from the client, assisting with the creation of operating procedures, gathering feedback regarding best practices both from the sales team and faculty, while performing hands-on functions to ensure pilot was a success• Assist managers from all departments within Physicians World on ad hoc projects

• Managed global team with functional responsibilities in creative services. Hire, train, and retain personnel, create roadmap for employee professional development, work cross-functionally with HR for employee onboard/offboard, and set goals for employee performance• Led Internal Client Management efforts to support global team of 350 analyst and associates. Serve as front line for client request and staff inquiries, scope project requirements, and ensure a high level of service on all client engagements• Developed and implemented several operational efficiencies which resulted in higher productivity, measureable job performance, and definitive standards of quality which yielded greater consistency in performance between national and international staff• Co-led strategic initiative with VP to manage outsourcing vendor relationships. Performed annual site visits to monitor performance and ensure operations followed agreed upon guidelines

• Created slide shows for senior banker’s marketing presentations using PowerPoint.• Assisted slide coordinator with all daily workflow operations and project management team with various special projects including working with conference teams to setup Roadshows, occasionally sitting in on conferences to assist with last minute edits and slide projection problems• Supported HR with competitive analysis of top investment banks recruiting initiatives. Conducted primary research and comparison of competitor’s websites. Used findings to create recommendations for internal HR implementation • Participated in internship recruitment events representing Lehman Brothers at Baruch College

• Supervised staff of highly skilled word processing operators supporting the Investment Banking department• Assisted senior level managers with design of sales/marketing materials as well as providing software support for onsite administrative staff• Managed workflow to ensure timely turnaround as well as employee time/attendance. Maintained scheduling to ensure adequate coverage from shift to shift• Assessed operator skill level and initiated software training as needed