Bernard Givens Email and Phone Number

· Working with a team migrating users, WinXP to Win7 (OS)· Tools used (SCCM), (USMT), (WinPE), (Remote Desktop), (Powershell scripting)· Network troubleshooting tools used, nslookup, ipconfig, ping, web reports, analyzing subnets · Restore user profile and all print servers configurations and printer devices Restore all users applications.· Established a very good users relationship, transitioning from Win XP to Win 7

installing, upgrading , testing networks. These are projects that Contingent Network Services have obtain here in the local area and contract techs to go out and install, test upgrade various network devices on customer sites

Responsible for installing, maintaining, testing and upgrading computers, servers in a Windows environment. Also responsible for setting up the network, and voice communication, this required installing, testing and configuring cables, and various network devices. Responsible for installing, setup, and testing users accounts in a Windows Server 2000 - 2003 environment. Also maintained all windows applications and various other softwareapplications such as: ( SQL, Security, Accounting, Backup / Recovery)

Responsible for installing, maintaining, testing / troubleshooting computers and networks at a customer site. This consisted of handling an account load, visiting customers on a daily basis handling their needs doing preventive maintenance and trouble shooting problems. Attended various training classes on Computers and Network devices such as: Disk / Tape, Printers, Processors, Mainframe, Routers, Switches. Operating Systems : (PDP11, VMS). Became involved installing, maintaining desktop PC'S and Servers, attended various training classes learning networks and the Windows Operating system