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Jamie Bernard is a Service Delivery Lead at NIBCO at NIBCO INC.. He possess expertise in technical support, microsoft office, customer service, active directory, information technology and 31 more skills. He is proficient in Spanish. Colleagues describe him as "Jamie started as a self-taught technician and very quickly became an expert in almost every service we provided. Everyone the tech industry knows their most valuable skill is the drive to never stop learning new products and technologies as they emerge. Jamie has as much or more of that drive than anyone I've ever worked with. As a worker, Jamie is dedicated, honest and thorough. He is not afraid to ask for help or admit he made a mistake. He is dependable and stands by his word -- when he says he'll do something, it's as good as done. And he will always go the extra mile to see a job done right, even for zero reward. As a small business owner, I wish I'd had a dozen more like him. As a person, he is friendly, outgoing and engaging -- the exact opposite of the stereotypical tech. He was perfectly at home with customers of all ages and backgrounds, whether discussing their computers, their families or their sports teams. In short, I wholeheartedly recommend Jamie to anyone."
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Service Delivery LeadNibco Inc. Jan 2022 - PresentElkhart, In, Us -
Senior O365 Engineer & Service Owner, Associate ManagerSc Johnson May 2021 - Jan 2022Racine, Wi, Us• Support the Office 365 environment’s productivity tools, with a focus on Teams, Exchange Online, Stream, and SharePoint Online.• Ensure that the proper balance between user productivity and security is met, by utilizing secure by design methodologies• Responsible for a global migration from Skype for Business to Microsoft Teams, for full Meeting, Chat, and Telephony needs for 16,000+ users• Architected, built, and maintained a QA environment to ensure proper change testing and management• Oversee and manage our MSP partner that provides day-to-day management and troubleshooting of our O365 environment -
O365 Engineer, Senior AssociateSc Johnson Dec 2018 - Apr 2021Racine, Wi, Us -
Senior Infrastructure EngineerH&R Block Aug 2018 - Dec 2018Kansas City, Mo, Us• Support the Windows server infrastructure to provide for core and public applications, websites, and servers• Build, troubleshoot, and maintain Windows servers from 2008 to 2016 and Azure• Provide 24x7x365 support of thousands of servers -
Systems EngineerAos Sep 2017 - Aug 2018Eagan, Minnesota, Us• Maintain and troubleshoot client systems, specializing in Windows Server, Active Directory, System Center, Azure, Office 365, and Exchange• Identify customer requirements and coordinate with project managers and design architects, to design, implement, and carry out each project• Provide staff augmentation and break-fix for clients -
Systems Engineer And Help Desk LeadAos May 2016 - Sep 2017Eagan, Minnesota, Us• Maintained and troubleshot Windows Server, Active Directory, System Center, and ConnectWise• Built a new System Center (2016) environment Created new golden images and introduced a monthly patch cycle• Introduced OneDrive for Business file sharing to replace an aging online share• Managed a project to migrate from on-premise SharePoint to SharePoint Online• Provided organization security by deploying Microsoft’s Advanced Threat Analytics and LAPS, and monitoring through Azure AD Identity Protection• Managed our annual Microsoft true-up, saving the company $80,000+• Implemented a computer life-cycle to replace our aging workstations -
Internal Support EngineerAos Nov 2015 - May 2016Eagan, Minnesota, Us• Managed and troubleshot Office, Windows, and Cisco systems• Overhauled existing SCCM 2012 R2 environment Initiated and managed a project to maintain current updates and security patches• Managed a project to migrate to Office 365 email from on-premise Exchange• Implemented an RSA management server for two-factor authentication• Supported 350 employees throughout the company for all computer-related issues -
Systems AdministratorDairy Farmers Of America Apr 2015 - Nov 2015Kansas City, Ks, Us• Manage and troubleshoot Office 365 and Active Directory• Manage and troubleshoot IT server infrastructure nationwide• Support 2500 employees throughout the company for all computer related issues• Provide technical guidance on multiple projects that include Account Provisioning and Outsource Data Management• Provide Executive Level and Level 3 support to users -
Network Support EngineerHigh Touch Technologies Dec 2014 - Apr 2015Wichita, Kansas, Us• Support computer, network, IP telephony, and associated infrastructure for small businesses, non-profit organizations, and home-user customers• Support customer IT operations and provide technical support via phone, email, remote sessions, on-site visits, and bench work• Setup and maintain Microsoft Exchange Server, including Outlook Web Access, mailbox migrations, backups, and exports -
Network Support TechnicianHigh Touch Technologies Mar 2014 - Dec 2014Wichita, Kansas, Us• Diagnosed and repair computer issues, including performing virus removals, PC tune-ups, operating system installations, and data migrations • Repaired or replaced malfunctioning PCs, PC components, servers, server components, routers, switches, NASs, and printers, including custom-built PCs -
Medical StudentUniversity Of Kansas Medical Center Aug 2011 - Feb 2014Kansas City, Ks, Us• Pursued a MD degree -
Research AssistantUniversity Of Kansas Medical Center Jun 2010 - Jul 2011Kansas City, Ks, Us• Conducted research on the genetics of osteoarthritic joint degeneration• Proficient in tissue and cell culture, biochemical and molecular biological analyses of skeletal and non-skeletal tissues, RNA isolation, and quantitative real-time PCR analysis• Managed grants, finances, and multiple technologies for the Harrington Lab -
LifeguardSchlitterbahn Waterparks & Resorts May 2009 - Jun 2010New Braunfels, Texas, Us• Watched over guests as they safely enjoyed the park's many water rides• Oversaw younger lifeguards and assisted in their training• General maintenance and construction prior to initial park opening -
Server And BartenderStone Creek Italian Restaurant May 2009 - Feb 2010• Served customers food and drinks while ensuring a pleasant dining experience• Made drinks for customers at the bar and for other tables• Responsible for opening and closing the restaurant, as well as some managerial duties
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Stowers ScholarStowers Institute For Medical Research Jun 2006 - Aug 2007Kansas City, Missouri, Us• Conducted embryonic development and genetic research under a postdoctoral fellow• Synthesized synthetic yeast genes from oligonucleotides to determine error rate and feasibility• Learned important skills and gained valuable research experience in a world-renowned laboratory
Jamie Bernard Skills
Jamie Bernard Education Details
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The University Of KansasBiochemistry -
University Of Kansas Medical CenterMedicine -
Shawnee Mission East High SchoolDiploma
Frequently Asked Questions about Jamie Bernard
What company does Jamie Bernard work for?
Jamie Bernard works for Nibco Inc.
What is Jamie Bernard's role at the current company?
Jamie Bernard's current role is Service Delivery Lead at NIBCO.
What is Jamie Bernard's email address?
Jamie Bernard's email address is ei****@****ail.com
What is Jamie Bernard's direct phone number?
Jamie Bernard's direct phone number is +191366*****
What schools did Jamie Bernard attend?
Jamie Bernard attended The University Of Kansas, University Of Kansas Medical Center, Shawnee Mission East High School.
What are some of Jamie Bernard's interests?
Jamie Bernard has interest in Children.
What skills is Jamie Bernard known for?
Jamie Bernard has skills like Technical Support, Microsoft Office, Customer Service, Active Directory, Information Technology, Windows, Research, Windows 7, Computer Networking, Windows Server, Leadership, Office 365.
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