Bernard D. Email & Phone Number

Rcbc Makati City

Duties and Responsibilities:- Troubleshooting computer Using VNC Client workstation and Remote desktop connection.- Participated in trainings on How to use Mustard Seed Time and Attendance Management System with Biometrics / AxtraxNG Server Client for Door Access Control. - Responsible for adding, removing and distributing proximity cards for door access to the existing, resigned and new employees of the company.- First person to contact, facilitate, supervise and negotiate… Show more Duties and Responsibilities:- Troubleshooting computer Using VNC Client workstation and Remote desktop connection.- Participated in trainings on How to use Mustard Seed Time and Attendance Management System with Biometrics / AxtraxNG Server Client for Door Access Control. - Responsible for adding, removing and distributing proximity cards for door access to the existing, resigned and new employees of the company.- First person to contact, facilitate, supervise and negotiate whenever contracted workers are working inside the company.- Contacting Vendors for new devices, tools or machines needed by the company whenever it is needed.- Engaged in daily monitoring of operations to ensure all computer equipment and distribute Computer Supplies.- Assist in diagnosing, resolving problems of networks and printer setups.- Monitor Supervise and process help desk support requests. - Maintain accurate and complete documentations for company policies and procedures.- Provide technical assistance to office staffs as needed.- Assist in software and hardware upgrades. - Add or update workstations for office staffs. - Assembles new Computer for new workstations.- Installed 60+ IBM System x3550 M4 Blade Servers, UPS, Cisco 2800 routers and Cisco DGS-1210-28 switch inside Company Data Center.- Assigned and configured static IP address for the - Crimping / Cabling Network and Video Cables using Cat5/6 and Canare Coaxial BNC Cable.- Network and Internet Monitoring using MRTG, Ping Plotter, MultiPing, KS-HostMonitor.- CCTV setup Show less

Region Iva - Calabarzon, Philippines

Duties and responsibilities• Update operations manager for all daily sales of all outlets.• IT Personnel (Maintenance, Monitoring, troubleshooting, installing hardware/software)• Update operations manager for any discrepancies that will discover to all outlets.• Daily checkup of what is needed on all outlets.• Make sure that all products are available on all center/outlets.• Picking up sales report with corresponding deposit slips.• Constant communication for all… Show more Duties and responsibilities• Update operations manager for all daily sales of all outlets.• IT Personnel (Maintenance, Monitoring, troubleshooting, installing hardware/software)• Update operations manager for any discrepancies that will discover to all outlets.• Daily checkup of what is needed on all outlets.• Make sure that all products are available on all center/outlets.• Picking up sales report with corresponding deposit slips.• Constant communication for all BSC's (Beauty Sales Consultant) and update all concerns of centers.• Conduct physical count and check if it is tally on the ending inventory from their sales report.• Weekly audit.• Make sure that cash sales are bank deposited. Show less

Sm City Bacoor Gen. Aguinaldo Cor. Tirona Highway, Barangay Habay, Bacoor 4102

Duties and responsibilities• Resolved customer complaints and concerns with strong verbal and negotiation skills.• Displayed courtesy and strong interpersonal skills in all customer interactions.• Maintained composure and patience in face of difficult customer situations.• Referred difficult issues to upper management while maintaining positive rapport with customers.• Inform customers about issue resolution progress.• Provided thorough support and problem resolution for… Show more Duties and responsibilities• Resolved customer complaints and concerns with strong verbal and negotiation skills.• Displayed courtesy and strong interpersonal skills in all customer interactions.• Maintained composure and patience in face of difficult customer situations.• Referred difficult issues to upper management while maintaining positive rapport with customers.• Inform customers about issue resolution progress.• Provided thorough support and problem resolution for customers.• Remote Desktop Support• Troubleshooting hardware and software and peripherals• Provide tier 1 help-desk/desktop support • Up-selling / Sales Support• Provide total customer satisfaction• Hardware and Software Installation Show less

Emilio Aguinaldo Highway Silang, Cavite

Duties and Responsibilities• Responsible for maintaining the convenient use of the entire computer systems.• Support the employee when encountering problems with computers and network connections.• Responsible for troubleshooting computers hardware and software.• Responsible for merging of data’s collected from pc laptops to main server.• Hardware and software installation.• Managed/configured desktops, deployed applications / software.