Bernard D.

Bernard D. Email and Phone Number

IT/MIS at Asia Weinet Digital Tech Gaming Solution @
Bernard D.'s Location
Calabarzon, Philippines, Philippines
About Bernard D.

Years in Technical and customer support. Skilled at resolving complex customer service issues in timely manner. Effectively and enjoy identifies problems using advance troubleshooting skills hardware and software to find solutions to technical issues. 3 years of Supervisory experience handling Local Business.

Bernard D.'s Current Company Details
Asia Weinet Digital Tech Gaming Solution

Asia Weinet Digital Tech Gaming Solution

IT/MIS at Asia Weinet Digital Tech Gaming Solution
Bernard D. Work Experience Details
  • Asia Weinet Digital Tech Gaming Solution
    It/Mis
    Asia Weinet Digital Tech Gaming Solution Jan 2015 - Present
    Rcbc Makati City
    Duties and Responsibilities:- Troubleshooting computer Using VNC Client workstation and Remote desktop connection.- Participated in trainings on How to use Mustard Seed Time and Attendance Management System with Biometrics / AxtraxNG Server Client for Door Access Control. - Responsible for adding, removing and distributing proximity cards for door access to the existing, resigned and new employees of the company.- First person to contact, facilitate, supervise and negotiate… Show more Duties and Responsibilities:- Troubleshooting computer Using VNC Client workstation and Remote desktop connection.- Participated in trainings on How to use Mustard Seed Time and Attendance Management System with Biometrics / AxtraxNG Server Client for Door Access Control. - Responsible for adding, removing and distributing proximity cards for door access to the existing, resigned and new employees of the company.- First person to contact, facilitate, supervise and negotiate whenever contracted workers are working inside the company.- Contacting Vendors for new devices, tools or machines needed by the company whenever it is needed.- Engaged in daily monitoring of operations to ensure all computer equipment and distribute Computer Supplies.- Assist in diagnosing, resolving problems of networks and printer setups.- Monitor Supervise and process help desk support requests. - Maintain accurate and complete documentations for company policies and procedures.- Provide technical assistance to office staffs as needed.- Assist in software and hardware upgrades. - Add or update workstations for office staffs. - Assembles new Computer for new workstations.- Installed 60+ IBM System x3550 M4 Blade Servers, UPS, Cisco 2800 routers and Cisco DGS-1210-28 switch inside Company Data Center.- Assigned and configured static IP address for the - Crimping / Cabling Network and Video Cables using Cat5/6 and Canare Coaxial BNC Cable.- Network and Internet Monitoring using MRTG, Ping Plotter, MultiPing, KS-HostMonitor.- CCTV setup Show less
  • Beauche International By Ayessa'S Skin Care Shop
    Supervisor
    Beauche International By Ayessa'S Skin Care Shop Mar 2011 - Present
    Region Iva - Calabarzon, Philippines
    Duties and responsibilities• Update operations manager for all daily sales of all outlets.• IT Personnel (Maintenance, Monitoring, troubleshooting, installing hardware/software)• Update operations manager for any discrepancies that will discover to all outlets.• Daily checkup of what is needed on all outlets.• Make sure that all products are available on all center/outlets.• Picking up sales report with corresponding deposit slips.• Constant communication for all… Show more Duties and responsibilities• Update operations manager for all daily sales of all outlets.• IT Personnel (Maintenance, Monitoring, troubleshooting, installing hardware/software)• Update operations manager for any discrepancies that will discover to all outlets.• Daily checkup of what is needed on all outlets.• Make sure that all products are available on all center/outlets.• Picking up sales report with corresponding deposit slips.• Constant communication for all BSC's (Beauty Sales Consultant) and update all concerns of centers.• Conduct physical count and check if it is tally on the ending inventory from their sales report.• Weekly audit.• Make sure that cash sales are bank deposited. Show less
  • Teletech Customer Care Management Philippines, Inc. – Bacoor, Cavite
    Technical, Desktop Support / Customer Service Representative
    Teletech Customer Care Management Philippines, Inc. – Bacoor, Cavite Jun 2008 - Jan 2011
    Sm City Bacoor Gen. Aguinaldo Cor. Tirona Highway, Barangay Habay, Bacoor 4102
    Duties and responsibilities• Resolved customer complaints and concerns with strong verbal and negotiation skills.• Displayed courtesy and strong interpersonal skills in all customer interactions.• Maintained composure and patience in face of difficult customer situations.• Referred difficult issues to upper management while maintaining positive rapport with customers.• Inform customers about issue resolution progress.• Provided thorough support and problem resolution for… Show more Duties and responsibilities• Resolved customer complaints and concerns with strong verbal and negotiation skills.• Displayed courtesy and strong interpersonal skills in all customer interactions.• Maintained composure and patience in face of difficult customer situations.• Referred difficult issues to upper management while maintaining positive rapport with customers.• Inform customers about issue resolution progress.• Provided thorough support and problem resolution for customers.• Remote Desktop Support• Troubleshooting hardware and software and peripherals• Provide tier 1 help-desk/desktop support • Up-selling / Sales Support• Provide total customer satisfaction• Hardware and Software Installation Show less
  • The Riviera Golf Club Inc.
    It Helpdesk
    The Riviera Golf Club Inc. Apr 2008 - Aug 2008
    Emilio Aguinaldo Highway Silang, Cavite
    Duties and Responsibilities• Responsible for maintaining the convenient use of the entire computer systems.• Support the employee when encountering problems with computers and network connections.• Responsible for troubleshooting computers hardware and software.• Responsible for merging of data’s collected from pc laptops to main server.• Hardware and software installation.• Managed/configured desktops, deployed applications / software.

Bernard D. Skills

Technical Support Customer Service Computer Repair Computer Hardware Tcp/ip Computer Graphics Design Adobe Photoshop Computer Maintenance Antivirus Firewalls Windows Server Active Directory Vmware Workstation Windows Remote Desktop Remote User Support Windows 7 Help Desk Support Subnetting Ospf Eigrp Ip Routing Switches And Routers Acl And Extended Acl Management Networking Routers

Bernard D. Education Details

  • National College Of Science And Technology (Ncst)
    National College Of Science And Technology (Ncst)
    Computer Science

Frequently Asked Questions about Bernard D.

What company does Bernard D. work for?

Bernard D. works for Asia Weinet Digital Tech Gaming Solution

What is Bernard D.'s role at the current company?

Bernard D.'s current role is IT/MIS at Asia Weinet Digital Tech Gaming Solution.

What schools did Bernard D. attend?

Bernard D. attended National College Of Science And Technology (Ncst).

What are some of Bernard D.'s interests?

Bernard D. has interest in Networking, Remote Desktop Connection, Computer Graphics, Environment, Science And Technology, Active Directory, Computer Troubleshooting, Voip, Human Rights, Virtual Private Network.

What skills is Bernard D. known for?

Bernard D. has skills like Technical Support, Customer Service, Computer Repair, Computer Hardware, Tcp/ip, Computer Graphics Design, Adobe Photoshop, Computer Maintenance, Antivirus, Firewalls, Windows Server, Active Directory.

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