Bernard Murphy Email & Phone Number

Swansea, Gb

Swansea, Gb

Newport, Wales, Gb

Leadership and engagement at exec/board level to deliver an IT strategy enabling transformational business outcomes. Reference architectures for digital services, cloud adoption, and unified communications.

Providing strategic support, consultancy and technical solutions to business and technology executives on operational transformation, technical innovation and project delivery. Working with both global businesses and new startups. Negotiating with vendors to shape and deliver effective infrastructure services.

New York, Ny, Us

Overall responsibility for voice and data network services globally, including a team of 35 engineers. Together we provide support, maintenance and strategic improvement of the infrastructure using technologies from vendors such as Avaya, Cisco, Aspect, HP and IBM. This combination of best of breed technologies and an experienced and extremely capable team delivers highly reliable and cost effective innovative solutions for our customers.

Morristown, New Jersey, Us

As a Senior Manager in the services organisation, I was engaged in providing applications and solutions for the provision of incident management and knowledge sharing of the emerging technologies function of global services delivery, primarily focused on the management and serviceability of the “Avaya Aura” platform.Manage technical team ensuring business and operational requirements are met both in support management and development opportunities.Liaise with senior management to communicate both technical and administrative issues in a straightforward manner

Ca

Management of all infrastructure; IT services for a global software company developing next generation VoIP telecom services.Responsible for infrastructure, support, and applications, delivering projects on budget and on time across global locations.Provide quality customer, product and internal support 24x7, ensure effective handover from engineering to implementation to supportRepresent IT at the exec level and report to the VP of Technical Services with budgetary responsibility, and management reporting at a senior level.Manage and develop the IT team implementing and maintaining standards and policies for all aspects of IT Services inc the management of external vendors.

Wayzata, Minnesota, Us

Joined Thorn EMI Computeraid under the graduate programme, experiencing all aspects of a computer hardware and software maintenance business.

Education record

Education record