Bernado Vaz Email & Phone Number

Lisboa, Lisboa, Portugal

Present and promote BMW vehicles to potential customers.• Conduct vehicle demonstrations, highlighting features and benefits.• Identify customer needs and preferences, offering personalized solutions.• Provide detailed information on financing, leasing, and insurance options.• Negotiate and close sales, ensuring customer satisfaction.• Stay updated on BMW vehicle models, technological features, and innovations.• Guide customers throughout the purchasing process, from initial contact to vehicle delivery.• Maintain post-sales relationships with customers, seeking future sales opportunities and ensuringongoing satisfaction.• Meet sales targets set by the dealership and the brand.• Participate in training sessions and workshops to enhance sales skills and product knowledge.

Lisboa, Lisboa, Portugal

Provide exceptional product knowledge and expertise on BMW vehicles, technologies, and features tocustomers.• Inspire and educate customers about the latest BMW products and technologies, highlighting theirunique selling points and benefits.• Conduct informative product presentations and demonstrations to showcase the features andfunctionalities of BMW vehicles.• Assist customers in configuring their desired vehicles using the brand's configurator tools.• Answer customer inquiries regarding vehicle specifications, options, pricing, and availability.• Stay updated on the latest BMW product offerings, including new models, enhancements, andtechnological advancements.• Collaborate with the sales team to support customer interactions and provide product-relatedguidance during the sales process.• Conduct product training sessions for the sales team to ensure they are knowledgeable and up-to-dateon BMW products and technologies.• Assist in managing and maintaining the showroom, ensuring that it is visually appealing and properlyshowcases BMW vehicles and technologies.• Participate in BMW-sponsored events, such as vehicle launches and customer appreciation events, toprovide product expertise and enhance the customer experience.• Continuously seek opportunities for personal growth and development in product knowledge andcustomer service skills.

Torres Vedras

• Organize and manage events for the dealership.• Oversee digital marketing channels, including Facebook and other brand-provided platforms.• Develop communication materials and collateral.• Coordinate meetings with local media outlets.

Torres Vedras, Portugal

• Inspire customers with the latest products and technologies of the brand.• Provide customers with comprehensive information on products, services, features, functionalities,and benefits.• Conduct training sessions for the sales team on product updates and changes.• Utilize a professional brand configurator to create an immersive experience for customers.• Assist customers in configuring their vehicles and addressing any inquiries.WORK EXPERIENCE• Manage vehicle deliveries and the Demo Vehicles.• Ensure the Showroom is maintained according to brand guidelines.

Torres Vedras

Torres Vedras

Internship at the BMW dealership, located in Torres Vedras. The internship was focused on the Sales andAfter-Sales Department: the work environment, daily routines, brand operating procedures, and customerinteraction.

Caldas Da Rainha E Região, Portugal

Internship at the company's facilities in Caldas da Rainha and Bombarral. The objective of the internshipwas to learn about the operations of the Sales Department at an Automotive Dealership, the workenvironment, routines, etc. I shadowed the Sales Representatives as well as the Sales Director.

Master'S Degree, Marketing Intelligence

Activities and Societies: Mestrado

Licentiate Degree, Gestão De Empresas

Escola de Ciências Económicas e das Organizações, Lisboa (Portugal) Economia, Finanças, Marketing, Gestão da Inovação, Gestão de Recursos.

Diploma B1, Língua Inglesa

Língua inglesa 20 de Setembro 2010 – 20 de Julho