Senior Service Delivery Specialist
Current
Jul 2024 - Present
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Bernardo Pimenta Email & Phone Number
Senior Service Delivery Specialist
at
Elementis Global
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Service Delivery Specialist
Location
Aveiro, Portugal
Company size
Who is Bernardo Pimenta? Overview
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Quick answer
Bernardo Pimenta is listed as Senior Service Delivery Specialist at Elementis Global, a with 671 employees, based in Aveiro, Portugal. AeroLeads shows a matched LinkedIn profile for Bernardo Pimenta.
Bernardo Pimenta previously worked as Provisioning Manager at Kantar and Senior Engineering Systems Administrator at Faro Technologies. Bernardo Pimenta holds Bachelor'S On Multimedia Systems, Networks, Multimedia, Graduation from Isla - Instituto Politécnico De Gestão E Tecnologia.
Company email context
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Elementis Global
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Profile bio
About Bernardo Pimenta
ITIL 4 Foundation CertifiedMore than 10 years of experience in the IT field, first working in a software development environment (SCRUM methodology) as a technical communicator and software tester at Nokia Networks, and between 2011 and 2018 as an IT Support Engineer at Bosch.For a little more than three years (2018-2022), I had an experience in Germany where I exponentially increased my experience and was able to take lead several tasks, projects and decisions that made a huge impact in the companies that I worked for.I have been involved in several corporate projects, such as Next Generation Workplace and the implementation of Microsoft SCCM, transition from on-premise infrastructure to the cloud and, in 2021, I managed the IT operation of my company and started building the IT Support team.As a certified trainer, I enjoyed handling several different IT trainings.Very used to work in a multi-task environment, with international teams and different kinds of internal and external customers and always looking for ways to apply and expand my knowledge.
Listed skills include Xml, Framemaker, Html, Wysiwyg Layout Tools, and 21 others.
Current workplace
Bernardo Pimenta's current company
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Elementis Global
11 roles
Bernardo Pimenta work experience
A career timeline built from the work history available for this profile.
Provisioning Manager
Nov 2022 - Apr 2024
Senior Engineering Systems Administrator
Feb 2022 - Nov 2022
Information Technology Specialist
Local IT Head for Infrastructure and End User Computing.Member of the BICO Group IT Service team.
Jan 2021 - Jan 2022
Senior Information Technology Specialist
- IT Service Delivery and End User Computing expert- SCCM Management- IT Asset Management- ServiceNow implementation consultant- IT Data quality auditor (Active Directory, Exchange, IT Wikis)- Office 365 implementation and management- Cloud SSO technologies handling (e.g.: OKTA) and integration with several platforms (e.g.: SalesForce, Fuze, Office365, Box)- Infrastructure consultant and support: networking, server, SaaS- Conferencing services management- Security infrastructure monitoring (Barracada, AMP, CarbonBlack, SolarWinds, TrendMicro)- Mobile Devices Management, hardware and printers support
Jan 2020 - Sep 2020
Technical Support Engineer
- Honeywell's Pro-Watch® product range technical support- Support hardware integration from various manufacturers- Scenario testing for customers and/or integrators- Software testing- Documentation creation and handling- Close work with Sales, Marketing and Engineering during product development and maintenance- Customer training
Sep 2018 - Aug 2019
Information Technology Specialist
Robert Bosch (Thermotechnology)
- End user and facilities IT consultancy and (1st and 2nd level) support- End user IT trainer (for office, manufacturing and R&D areas)- Active Directory management- ITSM tools handling (BMC Remedy) and SLA monitoring (using ITIL principles)- IT Workplace and mobility (office and manufacturing) solutions consultant- Local network responsible- Local responsible for Corporate IT projects - Virtual teams’ collaboration.
Apr 2011 - Aug 2018
Public Services Assistant
Instituto De Mobilidade E Transportes
Public Services: administration assistance and software and hardware maintenance.
Sep 2010 - Apr 2011
Technical Communicator
Technical Communicator for Off/Online Helps for Nokia Siemens Networks products.
Apr 2008 - Jun 2010
Software Tester
Software Tester, validating software productions/content to be delivered directly to costumers.
Apr 2008 - Jun 2010
Nov 2000 - Mar 2008
Team & coworkers
Colleagues at Elementis Global
Other employees you can reach at elementis.com. View company contacts for 671 employees →
AM
Anna Muzzicato
Colleague at Elementis GlobalNew York City Metropolitan Area, United States
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LE
Logan Efaw
Colleague at Elementis GlobalBelmont, West Virginia, United States
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OM
Olli Mäkinen
Colleague at Elementis GlobalImatra, South Karelia, Finland
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LF
Luka Frece
Colleague at Elementis GlobalSlovenia
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RX
Rex Xu
Colleague at Elementis GlobalShanghai, China
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PU
Patrícia Urbano
Colleague at Elementis GlobalSão Paulo, Brazil
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黃
黃偉仁
Colleague at Elementis GlobalTaiwan, Province Of China
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SA
Samsul Arifin Arifin
Colleague at Elementis GlobalSungai Buloh, Selangor, Malaysia
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LF
Lifan Fu
Colleague at Elementis GlobalHsinchu City, Taiwan, Province Of China
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VB
Vishnuvardhan Boddepalli
Colleague at Elementis GlobalWashim, India
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Anna Muzzicato
Colleague at Elementis GlobalNew York City Metropolitan Area, United States
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LE
Logan Efaw
Colleague at Elementis GlobalBelmont, West Virginia, United States
View →
OM
Olli Mäkinen
Colleague at Elementis GlobalImatra, South Karelia, Finland
View →
LF
Luka Frece
Colleague at Elementis GlobalSlovenia
View →
RX
Rex Xu
Colleague at Elementis GlobalShanghai, China
View →
PU
Patrícia Urbano
Colleague at Elementis GlobalSão Paulo, Brazil
View →
黃
黃偉仁
Colleague at Elementis GlobalTaiwan, Province Of China
View →
SA
Samsul Arifin Arifin
Colleague at Elementis GlobalSungai Buloh, Selangor, Malaysia
View →
LF
Lifan Fu
Colleague at Elementis GlobalHsinchu City, Taiwan, Province Of China
View →
VB
Vishnuvardhan Boddepalli
Colleague at Elementis GlobalWashim, India
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2 education records
Bernardo Pimenta education
Bachelor'S On Multimedia Systems, Networks, Multimedia, Graduation
Attendancy (1St Year), Accountability
Instituto Superior De Contabilidade E Administração Do Porto
FAQ
Frequently asked questions about Bernardo Pimenta
Quick answers generated from the profile data available on this page.
What company does Bernardo Pimenta work for?
Bernardo Pimenta works for Elementis Global.
What is Bernardo Pimenta's role at Elementis Global?
Bernardo Pimenta is listed as Senior Service Delivery Specialist at Elementis Global.
Where is Bernardo Pimenta based?
Bernardo Pimenta is based in Aveiro, Portugal while working with Elementis Global.
What companies has Bernardo Pimenta worked for?
Bernardo Pimenta has worked for Elementis Global, Kantar, Faro Technologies, Dispendix, and Honeywell.
Who are Bernardo Pimenta's colleagues at Elementis Global?
Bernardo Pimenta's colleagues at Elementis Global include Anna Muzzicato, Logan Efaw, Olli Mäkinen, Luka Frece, and Rex Xu.
How can I contact Bernardo Pimenta?
You can use AeroLeads to view verified contact signals for Bernardo Pimenta at Elementis Global, including work email, phone, and LinkedIn data when available.
What schools did Bernardo Pimenta attend?
Bernardo Pimenta holds Bachelor'S On Multimedia Systems, Networks, Multimedia, Graduation from Isla - Instituto Politécnico De Gestão E Tecnologia.
What skills is Bernardo Pimenta known for?
Bernardo Pimenta is listed with skills including Xml, Framemaker, Html, Wysiwyg Layout Tools, Telecommunications, Gsm, Agile Methodologies, and Umts.
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