Bernardo Rocha Email & Phone Number

Marina Del Rey, Ca, Us

Denver, Colorado, Us

Monroe, Louisiana , Us

Welcome to the platform for next-gen business — powering new experiences in retail, manufacturing, healthcare, fintech, etc.We are a global company of over 40,000 professionals, dedicated to empowering businesses to produce amazing things. Driven by the challenges and opportunities of the 4th Industrial Revolution, we’re helping to change how people interact and how companies acquire, analyze and act on data with flexible, intelligent, secure and collaborative solutions built for the next generation of business.To learn more about our ambitious mission and data-driven approach to business solutions, visit www.lumen.com or reach out to me with questions : Bernardo.Rocha@lumen.com

West Palm Beach, Florida, Us

NewDay USA is a leading VA mortgage lender focused on helping active military personnel, veterans and their families. NewDay was voted a “Top Workplace for Career Training” by The Baltimore Sun, and a “Top Entry Level Employer” by CollegeGrad.com. Our team also actively volunteers with the NewDay USA Foundation and partners with organizations that help make things better for service members, veterans, and our community.Responsibilities:• Provide coaching and mentoring for Account Executives within division• Responsible for training team with various tenure and skill level• Actively helping with teams recruiting efforts to help grow the division to increase production• Helped establish a plan for success while starting a new division within company• Effectively prepare and present customized mortgage solutions to potential customers• Analyze credit worthiness, calculate risk and provide unique financial solutions• Analyze customer application, credit reports, and supporting documentation• Follow up on inbound, direct marketing leads• Engage and present to potential customersMLONMLS # 1503716Company NMLS # 1043

Chicago, Il, Us

• Sold over $2,000,000 worth of major appliances• Generated a margin surplus of over $40,000 by maintaining the department’s discount rate consistently under 2%• Stimulated over $250,000 in warranty sales.• Developed and organized retail planograms and sale advertisements.• Trained over 50 new sale associates in the appliance selling process. Associates were placed under my guidance to ensure the highest level of product knowledge, warranty pitches, and closing techniques.• Lead educational sales meetings, metric improvement meetings, and product feature meetings.• Achieved the Best of Blue bonus on 10 separate occasions, this award is given to the regional top performer.• Troubleshot delivery and installation problems.

Richmond, Virginia, Us

• Sold 33 cars during the 2014 Summer fiscal period.• Generated over $60,000 in warranty sales.• Appraised over 2,000 vehicles with a 50% purchase rate.• Translated Spanish speaking customer concerns.

• Professionally handled incoming requests from customers and ensured that issueswere resolved both promptly and thoroughly• Provided quality service and support in a variety of areas including, but not limitedto: billing, placing print orders, and system troubleshooting.• Served Customers, Took orders, Clean tables, and Prepared meals.• Responsible for compiling and generating reports as they relate to customerservice surveys.

Bachelor'S Degree, Economics, International Affairs

Education record