Bernard Williams, Ph.D Pmp Email & Phone Number

Deltona, Fl, Us

Co-Founder of a business strategy consulting firm focused on helping proactive leaders drive growth through successful transformation.Areas of focus include helping teams achieve and maintain business agility, operational velocity improvement, and creating lasting competitive advantages through intelligent automation.

San Jose, Ca, Us

Competitive/Market intelligence leader responsible for building and leading a team of intelligence analysts in support of cross-functional Cisco solutions and our transition to an "as a service" business. Developed strategic insights and guidance for executive consumption based on market conditions, primary, and secondary research. Provided feature prioritization guidance to product teams based on a structured, competitive research and insight development approach.

San Jose, Ca, Us

Led a team that provided Lean/Agile Portfolio Management expertise and thought leadership to support on-going E2E value delivery for various value streams within Cisco Operations.Areas of focus...- Visibility of portfolio value flow through the implementation of a common operating picture- Driving roadmap integrity for assigned value streams- Implementing and supporting a portfolio prioritization process- Providing resource capacity reporting and forecasting

San Jose, Ca, Us

Sr Program Manager working on large/complex engagements. Responsible for driving and supporting a US$22 million digital transformation effort to consolidate Project Management, Engineering Deliverable Management and Resource Management workloads onto the Salesforce.com platform. Also drove improvements in team productivity, delivery velocity, and end- user adoption through the implementation of agile development practices as an Agile Release Train Engineer on a US$10m engagement with the US. Govt delivering Network Automation capabilities.

San Diego, Ca, Us

San Diego, Ca, Us

San Diego, Ca, Us

Responsible for improving the quality of delivered solutions through the implementation and maintenance of agile methodologies and processesParticipated in regular strategy planning sessions with executive management to drive the improvement of delivery governance modelsImproved the quality and frequency of product delivery through the implementation of an organization wide release train processBuilt and led a 25 person team responsible for program management, agile delivery management, solutions deployment, and technical project management.Established organizational processes and controls to provide financial insight and program portfolio performance metrics to executive managementEvaluated, selected and implemented organization wide technologies for time-tracking, project management and project portfolio management

Redmond, Washington, Us

Managed the delivery strategy and execution for Microsoft’s Justice and Public Safety Practice.Responsible for managing the consistency, excellence and quality of Microsoft Justice and Public Safety solution deploymentsCharged with extracting, formalizing, and driving the adoption of best practices in the engagement, delivery, and support of Microsoft Justice and Public Safety solutionsUtilized Lean methodologies to evaluate and steadily improve processes leading to improved organizational velocity and customer satisfactionImproved operational efficiency during the deal capture process through lean techniques and general process improvementDeveloped and capitalized on internal relationships with various business partners to expose JPS solutions to a wider audience of sellers and delivery team members.Provided Delivery Management leadership which led to the successful capture and deployment of more than US$15 million of services engagements/yearProvided Subject Matter Expertise for the development, deployment, and user acceptance of a law enforcement/intelligence platformDrove partner relationships with several key strategic Microsoft partners. Responsible for coordinating joint opportunities and go-to-market strategies. Also researched, identified and cultivated new partner relationships with the focus of driving additional opportunities in the Justice and Public Safety industry

Northbrook, Illinois, Us

Managed the operations of a 65-person team responsible for the full solutions development lifecycle and support of hardware/software solutions for the petroleum industry.Responsible for managing an $11 million dollar P&L which includes software, professional services, support, and maintenance revenues Responsible for over $300 thousand dollars in cost savings from 2009-2010, through the implementation and execution of Operational Excellence initiatives that optimized business processes, improved top line margins and improved operational efficiency Developed multi-year service/support contracts, with Fortune 100 clients, valued over $2 million dollars/year in revenue. Also participated in the face-to-face negotiation of service/support contracts with Fortune 100 clients (Shell, ExxonMobil, British Petroleum, and Chevron)Continuously drive organizational performance improvement through group coaching, and business leadership trainingIn 2008, implemented a multi-year company-wide performance improvement strategy which resulted in streamlined cross functional processes, improved customer satisfaction and higher software qualityDynamically re-positioned the services organization to compete in a changing external business environment, and to take advantage of internal opportunities for improvement. Also effectively managed the internal cultural change required to retain talent and grow the teamResponsible for the implementation of a company-wide customer relationship management (CRM) system that improved internal coordination, reduced redundant data entry, managed projects, handled customer reported issues, and streamlined revenue recognition for service engagementsConducted sales and solutions presentations to Fortune 100 customers at an executive levelConducted internal organizational improvement audits for other business units and prepared recommendations for performance improvement

Atlanta, Georgia, Us

Managed the operations of a 61-person global software solutions team responsible for the full software life-cycle of mission critical airline kiosk systems and web based check-in solutions. Improved the margin performance of an $11 million dollar P&L through the implementation of project management best practices and organizational process improvementAligned the tactical objectives of the professional services team with high level organizational strategy and revenue goalsNegotiated with executives from large airline customers (Delta, Continental, Northwest, Virgin Blue) as needed to resolve difficult or high-profile situations with an eye towards issue resolution Developed and implemented systems and processes to improve the quality of software development and delivery. This resulted in improved revenue predictability and operating marginsTrained and mentored project management staff on project management best practices Implemented project portfolio management solutions that provided management visibility into project activities and financial performanceCoordinated and expanded the use of global resources to accomplish software development and quality assurance objectives

Chicago, Illinois, Us

Managed a 30-person team responsible for Program Management, Systems Integration and Deployment Operations of public safety software applications throughout the Eastern United States. Responsible for ensuring the successful implementation of a software project portfolio valued more than $55 million dollarsTraveled to client sites to provide executive level attention and resolution for significant customer facing issuesUtilized Six Sigma improvement methodologies to drive significant and sustainable organizational improvements Provided strategic and tactical direction for the activities of the team, ensuring alignment with the strategic goals and objectives of business unit. Regularly analyzed key metrics and utilized them to make tactical, strategic decisions that improved business performance Gauged customer and employee perceptions of performance using various survey instrumentsCollected and analyzed the survey data to develop actionable information suitable for use in business performance improvementProvided regular and relevant feedback to my direct reports as a method for mentoring and guiding their high level actions with the consistent end goal of raising the level of team executionDesigned, developed and implemented a Web-based program management tracking system that was used to provide management visibility into project status across the U.S. for the business unit

Orlando, Florida, Us

Designed scalable and extensible n-tier client/server and web applications to support both decision support and transaction based applicationsProvided strategic guidance to senior command staff on product direction to ensure alignment with agency goals and objectivesServed as development team lead on a large-scale, multi-agency, joint software development project with Microsoft and Orange County FL. Technologies utilized included BizTalk 2002, 2004, Visual Studio .Net, SQL Server and OracleCoordinated the software development efforts of a 5-8 person solutions development team. Mentored software developers and provided development direction with respect to software engineering best practicesCoordinated with end users to rapidly design and develop various client/server solutions using Visual Studio .Net/Visual Basic/SQL Server/OracleUtilized Oracle 8i, Oracle 9i Application Server, and Macromedia Dreamweaver MX/UltraDev 4 to design and develop a web based tool to query various database environmentsPerformed and facilitated all aspects of the solutions development lifecycle in support of applications development at the Sheriffs OfficeMigrated legacy software applications from a COBOL mainframe environment to client/server solutions using Microsoft .Net and Oracle

Orlando, Florida, Us

Ocoee, Fl, Us

Performed general law enforcement functions and investigations As a persons crimes Detective, I conducted numerous investigations culminating in the successful prosecution for the crimes including but not limited to battery, sexual battery, aggravated battery, robbery, child abuse, and child neglect. Managed the implementation of a mission critical Computer Aided Dispatching/Records Management System (CAD/RMS) for the City of Ocoee Police and Fire Departments. Among other tasks, this project involved coordinating with vendors, training users, and resolving issuesManaged the first phase of a $250k mobile data project for laptops in the police vehicles. This project allows officers to run license plates and drivers license information, and perform other queries over a standard laptop computer mounted in their vehiclePrepared presentations, requests for proposals (RFP), and coordinated with the vendors participating in the Ocoee Police Department Mobile Data projectTrained Police and Fire personnel on the use of solution softwareProvided 24x7 end user support to police and fire department personnel

Washington, Dc, Us

Phd, It/Organizational Management

Certificate, Product Management For Engineers

Coding Bootcamp, Full Stack Web Development

Bachelor'S Degree, Computer Information Systems

Certificate, Criminal Justice Academy