• Dedicated Project Management Mentor in the Professional Program, providing volunteer mentorship on project management and PMI-specific topics.• Included topics: all practical and theoretical areas of project management, education, certifications, and chapter engagement.

• Spearheaded the programming strategy team of volunteers, providing visionary leadership and ensuring alignment with PMI global and PSPMI strategy.• Formulated and maintained a robust programming strategy that resonated with organizational objectives, contributing to the overall success of events.• Identified and recruited distinguished keynote speakers specializing in PMO, portfolio, program & project management, and relevant tools, enhancing the depth and relevance of events.• Developed a comprehensive keynote roadmap and scheduled speakers, ensuring a diverse and engaging lineup for attendees.• Provided guidance and unwavering support to the team throughout the event planning and execution phases, overseeing both virtual and hybrid formats to ensure seamless and successful outcomes.

• Led a dedicated team of volunteers to plan, prepare, and successfully host monthly PSPMI keynote speaker events, ensuring a seamless virtual experience for attendees.• Hosted and facilitated regular team meetings, fostering a collaborative environment and ensuring effective communication among team members.• Actively participated and contributed insights in Program Directors team meetings and other PSPMI gatherings, enhancing overall organizational effectiveness.• Utilized various tools such as O365 (Planner, OneNote, Teams, and other typical office tools), Trello, Zoom, and StarChapter to streamline event planning processes and enhance team collaboration.

• Project Management Excellence: Led and organized projects for BI, DI, MDM, CRM, and Digital Transformation teams. This included taking on central tasks of the PMO, including project lifecycle management, IT procurement and supplier management, always in accordance with PMI-oriented and PMO standards as well as company guidelines. PM Tools used: M365, Jira, Confluence, Wrike, MS Planner, MS Project, SharePoint PPM, Smartsheet.• Efficiency Increase in Financial Management: Successfully migrated the regional U.S. Concur system to the global Japanese Concur system, resulting in significant consolidation and increased efficiency.• Master Data Improvement in Stibo MDM: Implemented various initiatives such as the automation of SAP Ariba data, development of a User Master Hub/Data Mart, execution of a Customer Master Discovery project, and realization of Phase 1 of the global product information management system. Tools used: Stibo, Snowflake, Informatica, Dell Boomi, MS SQL, Power BI, and JD Edwards.• CRM Migration: Completed the final phase of a global CRM migration project, transitioning from a regional Oracle system to the global Salesforce platform. This measure led to significant performance improvements for global sales and marketing teams.• Realignment of the Sales Organization: Supported a project to re-architect the Point-of-Sales system to adapt the sales organization to business requirements and ensure compatibility with the global CRM system.

• Project Management Excellence: Equivalent to the previous position, with a focus on infrastructure, IT operations, and cybersecurity.• Cybersecurity Program: Led and implemented a cross-functional program to improve cloud cybersecurity and restore compliance after IT insurance was denied due to serious security deficiencies. Sub-projects:Introduction of MFA for user systems (Duo Security) and server access (CyberArk).Establishment of an external SOC and implementation of Splunk as a SIEM tool.Replacement of Norton Security with MS Defender as an antivirus, firewall, and EDR solution.Introduction of Zscaler to ensure Zero Trust internet access.Result: Significant strengthening of security standards and successful compliance restoration.• Cloud Transformation Program: Implemented the "Cloud-First" strategy in the USA, Canada, Mexico, and Brazil regions. Sub-projects:Migration of all Windows servers to a consolidated AWS environment.Renegotiation of internet provider contracts and introduction of backup access for production sites.Replacement of MPLS and VPN WANs with SD-WAN technology.Introduction of Zoom Business Phone as a replacement for Cisco PSTN.Result: Location-independent IT infrastructure, significant cost savings, and increased operational efficiency.• ServiceNow Development: Coordinated development sprints as Scrum Master for continuous improvement of IT service management processes and tool functions.• Change Management: Monitored and coordinated technical changes via ServiceNow Change tickets. • Closure of Small Sites: Organized the office retirement and hardware return to headquarters as part of a remote work and consolidation initiative for cost reduction.• Network Security and Segmentation: Separated three production networks in the USA by implementing independent virtual networks (VLANs).Result: Standard-compliant increase in office network security and effective segmentation of production networks.• IT Infrastructure Migrations.

• IT Support Management: Led and delivered comprehensive IT support for an Omron subsidiary in Washington State, including office, engineering, warehouse, laboratory, and production facilities. Support of site-specific hardware and software solutions.• Remote Support: Provided remote support for the site, as well as additional remote support for other locations as part of the Americas-wide IT team.• Incident and Request Management: Efficient resolution of incidents and processing of requests according to ITIL standards and considering company guidelines (policies, SLAs) to ensure fast, sustainable, and high-quality solutions.• Project Management: Led and executed all local IT projects, implemented and delivered cross-site IT projects from headquarters in Chicago to ensure seamless IT integration.• User Lifecycle Management (ULCM): Efficiently processed onboarding and offboarding requests both locally and across locations.• Documentation: Created and maintained detailed documentation of all local systems and applications to ensure high transparency and knowledge transfer.• Hardware Used: Cisco, Fortinet, APC, Dell, IBM, Lenovo, HP, Canon, Kyocera, Zebra, as well as specialized production, warehouse, and laboratory hardware.• Software Used: Microsoft 365 (including Exchange, Intune, Outlook, OneDrive, SharePoint, Word, Excel, PowerPoint, Visio, Project, OneNote, Teams), various Azure Apps, Azure AD, Adaxes Active Directory Management, ServiceNow, Zoom, BeyondTrust Remote Support, ADP, Infor, JD Edwards, BarTender, UPS, FedEx, DHL, as well as site-specific production, warehouse, and laboratory software.

• Project Management for MBA Degree Attainment: Successfully managed and executed a comprehensive project as a key requirement for obtaining the Master of Business Administration (MBA) degree.• Project Focus: Conducted an in-depth research initiative for a leading global cloud service provider (CSP) aimed at addressing operating losses.• Project Goals: Formulated strategic change recommendations with the objective of transforming operating losses into sustainable operating profits.• Strategic Approach: Applied a combination of 'cost leadership/innovation strategy' and 'lean transformation' methodologies to drive impactful results.• MBA accreditation: AACSB (USA), AMBA (UK), and EQUIS (EU). This recognition is reserved for the top 1% of business schools worldwide.• General university accreditation: MSCHE (USA), Royal Charter (UK), QAA (UK).

• Founding and Management of an Estonian OÜ (equivalent to an LLC): Founded as part of the entrepreneurship module during the MBA program, with a focus on remote working company structures.• Business Management and Customer Acquisition: Successfully managed the company, including the acquisition of customers for offered services in the IT and project management sectors.• Provision of High-Quality Services: Provided IT and project management services for the university as well as various other clients, with a sustainable focus on quality and customer satisfaction.

• Fostered partner recruitment efforts and maintained robust relationships.• Played a key role in shaping the program's vision, mission, strategy, and objectives.• Effectively communicated and promoted Puget Sound PMI's mission, strategy, and objectives, as well as the PMI framework of project management (PMBOK 6th Edition, including Agile) to potential and existing clients.• Explored and evaluated the cloud-based CRM and marketing solution HubSpot for potential integration with our client base.• Defined technical requirements and specifications for the program's website implementation.• Generated engaging content for the program's website.• Assisted the Puget Sound PMI "Programs and Events Department" in the planning and execution of events, both at hotel conference rooms and online.

• IT Service Desk Leadership: Led the central IT service desk team of the Knauf Group in Iphofen (infrastructure/platforms, applications/software, SAP) according to company guidelines (policies, SLAs) and established the integration of an expanded team in Turkey.Coordinated international support teams and administrators.Created and dispatched bilingual (EN/DE) international IT communications. Organized and scheduled the 24/7/365 IT on-call duty.Supported and mentored new international colleagues and traveling employees.• Project Management:Restructured the IT service desk towards a global organization.Implemented the ITSM tool Omnitracker pilot at Knauf IS UK.Introduced ITIL-based incident management and request fulfillment processes.Consolidated three monitoring tools into a unified solution.Developed and introduced a new bilingual (EN/DE) IT service desk call flow system as part of the telephone system modernization in Iphofen.Successful delivery of various small projects.• Project Support and Collaboration:Contributed to the development of the global IT vision, mission, and strategy.Supported the reorganization of the IT PMO and the optimization of project portfolio management processes.Delivered expert input to the introduction of a global SAP standardization and template project.Contributed to the introduction of a new IT budgeting and accounting system based on SAP.• Technical and Organizational Consulting:Supported the infrastructure migration project by providing experienced employees and sound advice based on extensive prior infrastructure project experience.

• Leadership and Organization:Represented the team leader and assumed leadership of technical sub-areas.Supervised and guided interns; mentored international colleagues.Supported international colleagues during business trips to Germany or during longer stays for knowledge exchange.• IT Support:Provided IT support for senior executives and resolved complex technical problems.• Leading Global IT Infrastructure Migration Projects:Successfully led and performed on-site extensive IT infrastructure migration projects in approximately 30 countries of the Knauf Group, including DACH/Central Europe, Eastern Europe/Russia, the Middle East, Australia, and South America. Project Scope:Analysis and Planning: Conducted detailed on-site IT infrastructure analyses and created a comprehensive documentation.Procurement: Evaluated the analyses and initiated the procurement of necessary hardware and software to adapt to the global Knauf standard.Installation and Migration: On-site installation of new IT infrastructures, including WAN, LAN, servers, Active Directory, email systems, file hosting, printer management, and client rollouts (desktops, laptops, printers).Training and Integration: Trained IT administrators and end-users; aligned IT support to the global Knauf standard.Results:Unification of the previously parallel and inefficient IT landscape.Integration of numerous acquisitions into the global IT environment.Implementation of a cost-efficient, global standard for IT technology and IT operations.Strengthening and harmonization of global IT support.

• System administration and support: Administered and supported critical IT systems and applications, ensuring seamless operations for business partners. • Wireless network implementation: Spearheaded and successfully implemented the company’s inaugural wireless network, modernizing infrastructure for convenient access and better performance. • Active Directory Migration: Played a pivotal role in migrating diverse WinNT domains to a unified MS Active Directory for all German sites of the business. The initiative resulted in streamlined IT systems and support, improved operational efficiency, and substantial cost reductions.

Main function: Water Squad Leadhttp://www.kfv-kitzingen.de/feuerwehren/details/items/gnodstadt.html

Main function: Water Squad Man

Trainee for all squads and functions in a section: water squad (W-Trupp, Wassertrup), hose squad (S-Trupp, Schlauchtrupp), raid squad (A-Trupp, Angriffstrupp), machinist/machine operator (Maschinist)

• Served as Staff Sergeant/Stabsunteroffizier in the German Army at 2. Jägerlehrbataillon 353 Hammelburg from Mar 1997 to Feb 2001, with a focus on Light Infantry (Jäger/Ranger) operations.Roles and Responsibilities:• Section & Squad Leader/Gruppenführer, overseeing the training and development of a team of approximately 10 recruits/soldiers.• Infantry Instructor for Basic Combat Training (BCT) and Advanced Individual Training (AIT), responsible for planning, organizing, and leading instruction on basic training and infantry-related military skills.• Planned and executed almost weekly tent-based 2–3-day camps in the forests during basic training, enhancing the practical skills of recruits.• Conducted military operations on urbanized terrain, woodland combat, coup de main, and ambush.• Served as Guard Commander & Security Guard, ensuring the safety and security of military bases, ammunition depots, and materials storage facilities.• Provided extensive support for infantry education, instruction, and training at the largest infantry school of the German Army, contributing to the overall readiness of military personnel.For more information:• 2. Jägerlehrbataillon 353 Hammelburg: http://www.hammelburger-lehrbataillon.de/Index.htm • Jäger (infantry) - Wikipedia: https://en.m.wikipedia.org/wiki/J%C3%A4ger_(infantry) • Bundeswehr Infantry School: https://www.bundeswehr.de/de/organisation/heer/organisation/ausbildungskommando/infanterieschule • Infanterieschule InfS - Wikipedia: https://de.wikipedia.org/wiki/Infanterieschule

• Successfully completed Military Academy Part 2: Specialized Training in Light Infantry, attaining the rank of Staff Sergeant.• Held a lower rank with similar roles and responsibilities as Staff Sergeant.

• Successfully completed Advanced Individual Training (AIT), specializing in Light Infantry Operations.• Served as an Assistant Instructor, contributing to the training and development of fellow soldiers.• Executed Light Infantry Operations with precision and efficiency.• Graduated from Military Academy Part 1: Attaining the rank of Sergeant through dedication and commitment.

• Successfully completed the Basic Combat Training (BCT), demonstrating commitment and readiness for military service.

Worked for the following departments and learned the according skills:• Apprenticeship workshop • Turning shop • Tool shop • Stainless steel department • Wire assembly department • Drilling department • Welding shop • Blacksmith shop • Grinding shop • Electroplating • Company workshop • Paint shop • Materials store • Warehouse • Quality inspection for incoming parts and equipment • Prototyping • Plastic injection molding • Plastic welding • Different manufacturing/assembly lines for various products General assignments and tasks:• Work/product planning and management - raw material to final work piece/product• Designed CNC (computer numeric control) programs for the milling machine • Provided technical drawings, manually with drawing board, later with a CAD (computer aided design) software• Built pneumatic controls and worked with applications of electric circuitsWorker and Employee Council:• Appointed Lead Member of the Apprentice Worker and Employee Council