➤ Leveraging best practices in providing supervision and intervention of maximum security classification individuals.➤ Consistently performing a variety of duties related to compliance, quality improvement, safety, and security. ➤ Arbitrating disputes and maintaining security and control while enforcing institutional policies and procedures➤ Ensuring overall safety and compliance with regulatory health standards to prevent the spread of infection or disease. ➤ Successfully managing over 5K maximum classified, mentally or behavioral challenged male and female population.➤ Utilizing crisis intervention and conflict resolution skills to achieve successful positive outcomes for issues that arise.➤ Collectively working with upper management, mental health specialist, colleagues, and various health professionals.➤ Mentoring and coaching more than 1K individuals in custody by providing psychological and social support.➤ Verifying inmate/suspect identification prior to movement or transport and reporting any unusual changes in behavior.

➤ Coordinated COVID-19 vaccination efforts for Cook County Department of Corrections Religious Volunteer Programs.➤ Produced an educational training outline for Individuals in Custody to initiate Health Education and Promotion program.➤ Participated in health meetings and produced the Employee Wellness outline for Health Initiative in Health Education.➤ Applied academic knowledge and learned new skills by contributing to various projects and attending training sessions.➤ Contributed to population health management and equity strategy and communicated project status and results.

➤ Correspondence Representative – AON Corporation Combined Insurance Company of America, Chicago, IL – 2002 to 2005➤ Member Service Representative – First Commonwealth, Chicago, IL – 1998 to 2002